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Holiday Inn Santo Domingo by IHG

5.0 star property

Photo gallery for Holiday Inn Santo Domingo by IHG

Sundeck
Exterior
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    ‪9 min walk‬
  • Agora Mall
    ‪11 min walk‬
  • Acropolis Center
    ‪13 min walk‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Suite, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Suite, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Suite, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Suite, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Embassy Suites by Hilton Santo Domingo

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1004)
The price is NZ$331
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Embassy Suites by Hilton Santo Domingo

About the area

Santo Domingo

A stay at Holiday Inn Santo Domingo by IHG places you in the heart of Santo Domingo, within a 15-minute walk of Blue Mall and Agora Mall. .This luxury hotel is 2.3 mi (3.7 km) from Malecon and 7.4 mi (11.9 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Blue Mall - 9 min walk
  • Agora Mall - 11 min walk
  • Centro Olimpico - 4 min drive
  • Malecon - 4 min drive
  • Sambil Santo Domingo - 5 min drive

Getting around

  • Pedro Mir Station - 12 min walk
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • ‪Ciao - ‬4 min walk
  • ‪Lincoln Road - ‬5 min walk
  • ‪O.dette - ‬3 min walk
  • ‪La Barrica - ‬4 min walk
  • ‪Holiday Inn Level 2 Bar & Lounge - ‬1 min walk

About this property

Holiday Inn Santo Domingo by IHG

Luxury Santo Domingo hotel in Downtown Santo Domingo with free parking
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Aromas, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 2511 square feet (233 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 22 per person
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Aromas

Things to do

  • 24-hour fitness centre
  • Motorised watercraft
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2511 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 867 reviews
Rating 8 - Good. 233 out of 867 reviews
Rating 6 - Okay. 55 out of 867 reviews
Rating 4 - Poor. 22 out of 867 reviews
Rating 2 - Terrible. 30 out of 867 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andreina, Fortlauderdale

Stayed 2 nights in Oct 2024

8/10 Good

Cesar, North Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Karolyn Altagracia De

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Heidi, Valley stream

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole, Kissimmee

Travelled with family, Business traveller
Liked: Amenities
Excellent location staff very pleasant and nice everyone go out of their way to make you feel at home
Stayed 1 night in Sep 2024

6/10 Okay

Jairo

Liked: Property conditions & facilities
Even though you pay for the night breakfast wasn’t included have to pay extra for it not really hot water overall clean and very modern place
Stayed 1 night in Oct 2024

8/10 Good

Janeyri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minibar too expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my upgrade 🙂
It was amazing. I had a medical procedure early the next day, so I was grateful for my upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

nataly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Staff is exceptional and food is amazing. The room was immaculate and the bathroom
Stayed 2 nights in Aug 2024

6/10 Okay

Brisis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room did not appear to be that clean. In fact the bathroom had mold every where, which for the price I paid you would figure I would get a very clean place. Don't think I would stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

SALOME

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Good
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal maravilloso
Siempre buen servicio y limpio lo único es que las habitaciones que dan a la calle son muy ruidosas
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good zone
Good
Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Al llegar al hotel, me indicaron que no tenían la habitación premium que había pagado. Según el hotel, solo tienen habitaciones standard y suite; entonces, ¿por qué en expedia ofrecen una habitación “premium”? No recibí la habitación por la cual pagué. Ni siquiera se parecía a las fotos que tienen publicadas. Al final, en contra de mi gusto, me tuve que quedar en el hotel, pues ya teníamos planificado quedarnos en la ciudad. Pero ha sido una experiencia muy desagradable.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Laurence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok Well here we go Upon check in was told construction will be occurring outside balcony of suite and we should close curtains during work hours That’s no good but they put us in different suite and as we exit elevator mold smell was unbearable and quick frankly toxic Once inside suite a bit better but still mold smell Then went to use safe….. it didn’t work so a new one was haphazardly installed and for the most part was not secured correctly Then turn on floor lamp and it’s missing plug adapter, so another call to front desk Then ordered food to room which was horrible at best and way overpriced sorry but truth hurts Then the elevator doesn’t permit you to go to parking level for some reason? Walk up stairs to Lobby? Why?????? Insanity Sorry I wouldn’t stay again Staff was professional but management is not steering the ship on right course Also location is a busy street and loud
Stayed 3 nights in Jun 2024