Comfort Inn Bay City - Riverfront

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Indoor pool, pool loungers
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Suite, 1 King Bed, Accessible, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
501 Saginaw Street, Bay City, MI, 48708
  • Wenonah Park
    4 min walk
  • McDonald's
    3 min walk
  • Bay County Central Bus Station
    11 min walk
  • Saginaw, MI (MBS-MBS Intl.)
    20 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Bay City

A stay at Comfort Inn Bay City - Riverfront places you in the heart of Bay City, within a 5-minute walk of Bay County Historical Society and Wenonah Park. .This hotel is 0.3 mi (0.4 km) from Delta College Planetarium and 0.3 mi (0.5 km) from Friendship Shell.

What's nearby

  • Wenonah Park - 4 min walk
  • Delta College Planetarium - 5 min walk
  • Veterans Memorial Park - 11 min walk
  • Riverwalk Pier - 3 min drive
  • Bay City Mall - 5 min drive

Getting around

  • Saginaw, MI (MBS-MBS Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪H2O’S Waterside Grill - ‬17 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Washington Street Irish Pub - ‬8 min walk
  • ‪Prost Wine Bar and Charcuterie - ‬8 min walk

About this property

Comfort Inn Bay City - Riverfront

Riverfront hotel with free breakfast and airport shuttle service
Comfort Inn Bay City - Riverfront offers 99 accommodations with hair dryers and irons/ironing boards. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it! Or…don’t doo doo it!
I stayed at this hotel because my father was in the nearby hospital. Upon entering, I was hit in the face by the foul order of sewage on the first floor. My room was on the fourth floor, and I did not notice the odor inside the room itself. However, on the second night at 3 AM I was awoken by a thick foul smell of sewage in my room that was coming from the drains in the bathroom. It was so bad. I was unable to sleep the rest of the night and first thing in the morning I checked out to go to another hotel. I brought this to the attention of the hotel manager and she did not seem surprised. She said I should have called and they would have sent a maintenance person up to fix the problem. I explained that this is not a problem that a maintenance man will be able to fix . What would you do spray air freshener in my room? the problem is systemic. There is something seriously wrong with this hotel and it will require plumbing professionals or possibly even a civil engineer to diagnose the source of the sewage smell coming through the drains. The problem is somewhere in the infrastructure of the hotel and they really need to get it fixed. In addition, the carpets are disgusting and there are many cosmetic issues throughout. The room itself was not bad until the smell. The breakfast was OK, but I could not eat the second morning due to the bad taste in my mouth. This could be a decent hotel if they fixed those issues and could probably get a higher nightly rate for the investment.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 7 nights in Aug 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Generally quiet although my room was near the elevator and I could hear it run throughout the night. Breakfast was very good. Nice selection. I would definitely stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Aisha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stay was great and hotel staff was amazing. Front desk concierge was absolutely wonderful. Her name is Dakota. Very friendly and accommodating. We would come back again and again.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Carpets needed scrubbing or replaced. One area not to economize is the toilet paper. No one wants it to dissolve while using it. Our bathroom had an odor but I’m not sure why, the staff was very friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The hallways need carpets replaced. The room was clean. Bathroom is really small
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
The room was clean, a/c didn't work very well but I dealt with it.... The hallways stunk like poopoo
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starbucks across the street and plenty of bars and restaurants within walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Great place to stay, staff were all super nice and sweet, and I really enjoyed the proximity to downtown. Felt safe walking from hotel to downtown area and back, even after the sun set.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the river
Stayed 1 night in Aug 2024

8/10 Good

SANDY

Travelled with family
Liked: Amenities
Room was very comfortable on the River side view was great
Stayed 2 nights in Aug 2024

4/10 Poor

LeeAnn

Travelled with partner
The desk clerk sent us to a room that wasn’t ready yet. There was a worker in there fixing things then we had to go back to the desk and tell the guy. And wait for him to find us another room. It was very inconvenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Suzette

Travelled with family
Liked: Staff & service
Room was cleaner than the rest of the hotel. Hallways, elevators and doors/windows could use a good cleaning!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Leann, Lapeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There really is not anything real close to walk to and the river view is not much of a view, it’s more a view of M25.
Stayed 1 night in Aug 2024

6/10 Okay

Sally

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Joyce

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The potted flowers are lovely and add a welcoming touch. The carpet in the hallways and stairwells is smelly and stained. John checked us in and apparently failed to activate our key for the duration of our stay, so we were locked out of the back door and our room after a long day at the beach and hauling all our gear in. He blamed someone else for it, rather than apologizing. Also, he did not ask for my ID before he gave me a new key! The rest of the staff we met were friendly and professional, including the second-floor housekeeper and both breakfast room attendees.
Stayed 2 nights in Jul 2024