4/10 Poor
Timothy
26 Sept 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it! Or…don’t doo doo it!
I stayed at this hotel because my father was in the nearby hospital. Upon entering, I was hit in the face by the foul order of sewage on the first floor. My room was on the fourth floor, and I did not notice the odor inside the room itself. However, on the second night at 3 AM I was awoken by a thick foul smell of sewage in my room that was coming from the drains in the bathroom. It was so bad. I was unable to sleep the rest of the night and first thing in the morning I checked out to go to another hotel. I brought this to the attention of the hotel manager and she did not seem surprised. She said I should have called and they would have sent a maintenance person up to fix the problem. I explained that this is not a problem that a maintenance man will be able to fix . What would you do spray air freshener in my room? the problem is systemic. There is something seriously wrong with this hotel and it will require plumbing professionals or possibly even a civil engineer to diagnose the source of the sewage smell coming through the drains. The problem is somewhere in the infrastructure of the hotel and they really need to get it fixed. In addition, the carpets are disgusting and there are many cosmetic issues throughout. The room itself was not bad until the smell. The breakfast was OK, but I could not eat the second morning due to the bad taste in my mouth. This could be a decent hotel if they fixed those issues and could probably get a higher nightly rate for the investment.
Timothy
Stayed 2 nights in Sep 2024