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Hotel Universel Montreal

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universel Montreal

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Point of interest
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Reviews

8.6 out of 10

Excellent

Popular amenities

Explore the area

Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Olympic Park
    2 min walk
  • Saputo Stadium
    4 min walk
  • Montreal Botanical Garden
    8 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    37 min drive

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hôtel Ruby Foo's

Pool
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (2766)
The price is NZ$159
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Hôtel Ruby Foo's

About the area

Montreal

Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. .This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

What's nearby

  • Montreal Botanical Garden - 8 min walk
  • Olympic Stadium - 12 min walk
  • Montreal Biodome - 16 min walk
  • Notre Dame Basilica - 10 min drive
  • McGill University - 11 min drive

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬20 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Restaurant la Belle Province - ‬2 min drive
  • ‪Restaurant le Saint-Jacques - ‬19 min walk
  • ‪Restaurant du Jardin Botanique - ‬20 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Montreal Botanical Garden
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-20 for adults and CAD 7-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15005 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2024-11-30, 554466

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1134 out of 2291 reviews" "
Rating 8 - Good. 750 out of 2291 reviews" "
Rating 6 - Okay. 258 out of 2291 reviews" "
Rating 4 - Poor. 85 out of 2291 reviews" "
Rating 2 - Terrible. 64 out of 2291 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lawrence

Travelled with partner
Staff were helpful and friendly. Felt good about speaking English in a French environment. Staff spoke English very well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Great welcome at reception when I arrived and really appreciated the tip re secure parking in garage given that my Honda CR-V is amongst the most stolen vehicle in Canada!!! Very thoughtful!! Plan to stay here again when in Montréal!! Merci
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Dominyk

We had checkout at 11am and the cleaning crew came in our room at 8am while we were still sleeping
Stayed 1 night in Oct 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Kevin

Stayed 2 nights in Oct 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, room comfort
Une nuit pour glorious
Was noise becaus a wedding at the same floor. But the hotel gaves me an escompte then i think i will be back at this place.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how we could keep our car there after we checked out. Easy walk to metro station and the Olympic stadium, biodome, botanical gardens.
Stayed 1 night in Oct 2024

8/10 Good

Pierrette

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Fair, given the inexpensive price.
The indoor pool was very warm, and plenty of towels. The outdoor pool was a unsightly green cesspool. The front desk clerk mentioned the pool was in the basement, so we took the elevator adjacent to our room down. This took us to the basement, but the staff side. We walked through, found the pool. But it was concerning the general condition of the staff area. Shows they clearly don't put money where it won't be seen.
Stayed 1 night in Oct 2024

6/10 Okay

Jasmine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was a good hotel for the price! I really enjoyed the included parking, that's not always easy to find in mtl but it's a big plus! The check-in and check-out was a breeze! The room was nice and I appreciated the black-out curtains, my only concern was the cleanliness of the bed sheets - there were a lot of stains and some hairs here and there. I did sleep very well still and enjoyed the stay!
Stayed 1 night in Sep 2024

4/10 Poor

Christian

Stayed 1 night in Oct 2024

8/10 Good

Michael, Windsor Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

William

Liked: Staff & service
Room needed updating.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Basic, a little tired but no complaints.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Occasionally too loud in the hallway
Stayed 4 nights in Sep 2024

6/10 Okay

wenbing

Stayed 2 nights in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Good value.
Stayed 2 nights in Sep 2024

4/10 Poor

Waseem

Stayed 1 night in Sep 2024

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024