I would never stay at Hometowne Studios in Salem again. The location felt very unsafe, with a noticeable presence of homeless individuals hanging around the area and in the parking lot. Upon entering our first room, we found no toilet paper and a strong smell of weed. To make matters worse, the phone in the room didn’t work, so my husband had to go down to the front desk to request toilet paper and air freshener. Instead of giving it to him directly, they insisted on having a maintenance person bring it up, possibly because they thought we might steal it. This was frustrating and inconvenient as I just wanted a shower after such a long drive. After leaving the room for a few hours, we returned to settle down and watch some TV before bed, only to discover that the TV was damaged, with half the screen being black and unusable. We went back down to the front desk to report this, and the receptionist moved us to another room. Unfortunately, the second room wasn’t much better. It reeked of cigarettes, even though it’s supposed to be a non-smoking hotel. We found cigarette ash in the vents of the AC/heating unit, which was extremely loud and practically shook the room when running. The walls and windows were very thin, and being placed on the backside of the hotel facing the I-5 freeway meant we could hear all the traffic noise from the freeway, as well as our neighbors watching TV and yelling at each other into the late hours. I strongly advise against staying at this hotel.