When you stay at Portobelo Plaza de las Americas in San Andrés, you'll be near the beach, within a 10-minute walk of Spratt Bight Beach and Paintball San Andres. .This hotel is 0.7 mi (1.1 km) from Coton Cay and 0.9 mi (1.4 km) from Islote Sucre.
What's nearby
Spratt Bight Beach - 5 min walk - 0.5 km
Punta Norte - 2 min drive - 1.9 km
North End - 2 min drive - 1.9 km
San Andres Hill - 5 min drive - 4.6 km
Island House Museum - 6 min drive - 6.9 km
Getting around
San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive
Restaurants
El Peruano - 4 min walk
Restaurante Bar Tico Tico - 6 min walk
The Islander - 6 min walk
Sandwich Qbano - 4 min walk
Aquarius Bar-Restaurante - 5 min walk
About this property
Portobelo Plaza de las Americas
Hotel with free breakfast, a short walk to Spratt Bight Beach
Portobelo Plaza de las Americas offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 8:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in San Andrés? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
A complimentary English breakfast is served each morning between 8:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour airport drop-off shuttle on request for a surcharge
Food and drink
Free English breakfast available daily 8:30 AM to 10:30 AM
A bar/lounge
A restaurant
Things to do
Gym
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
323 square feet of conference space
Business centre
Meeting room
Outdoors
Pool loungers
Pool umbrellas
Terrace
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: COP 20000 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés
Portobelo Plaza de las Americas Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 104 out of 264 reviews
10 - Excellent
104
Rating 8 - Good. 85 out of 264 reviews
8 - Good
85
Rating 6 - Okay. 36 out of 264 reviews
6 - Okay
36
Rating 4 - Poor. 21 out of 264 reviews
4 - Poor
21
Rating 2 - Terrible. 18 out of 264 reviews
2 - Terrible
18
8.6/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
Jose Israel
Travelled with group
6 Dec 2024
Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Jose Israel
Stayed 5 nights in Nov 2024
2/10 Terrible
Pablo
23 Oct 2024
Disliked: Staff & service
Pablo
Stayed 3 nights in Oct 2024
6/10 Okay
Eliud, Pasadena
Travelled with partner
15 Oct 2024
Liked: Cleanliness
Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
I liked location.
I dis not like communication, like no one answer when marked from room to front desk.
I had to ask every day for fresh clean towels.
Sink was plugged at arrivel but fixed upon request.
Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.