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Best Western Plus Roland Inn & Suites

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Roland Inn & Suites

Exterior
Lobby
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
Outdoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
333 Roland Avenue, San Antonio, TX, 78210
  • Freeman Coliseum
    4 min drive
  • Frost Bank Center
    4 min drive
  • Alamodome
    5 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Best Western Plus Roland Inn & Suites in San Antonio, you'll be within a 5-minute drive of Alamodome and Frost Bank Center. .This hotel is 4.5 mi (7.2 km) from River Walk and 4.7 mi (7.6 km) from Henry B. González Convention Center.

What's nearby

  • Frost Bank Center - 4 min drive - 4.2 km
  • Alamodome - 5 min drive - 5.9 km
  • River Walk - 6 min drive - 7.3 km
  • Henry B. González Convention Center - 6 min drive - 7.6 km
  • Alamo - 6 min drive - 7.7 km

Getting around

  • San Antonio Station - 5 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Stanley's Ice Station 6 - ‬4 min drive
  • ‪Whataburger - ‬1 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Church's Chicken - ‬3 min drive
  • ‪Subway - ‬1 min drive

About this property

Best Western Plus Roland Inn & Suites

Hotel in San Antonio with free breakfast and a fitness center
Best Western Plus Roland Inn & Suites offers 69 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a ballroom, and a vending machine.
A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1700 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio

Best Western Plus Roland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana M

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, family orientated and spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mariah

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Aside from the apparent mold infesting the air conditioning unit, the room was just what we needed for our quick stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Jay

Business traveller
Liked: Cleanliness, amenities
The toilet handle was broken off. The shower door would not stay shut. The computer was down. At check in. The guy at the front desk wanted to charge me after I paid on line for the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Nadia

Business traveller
Disliked: Staff & service
The front desk night manager was very condescending and rude. I did not get to stay in my prepaid room because although I attempted to provide her with my digital credit card she would not accept it. I had my valid ID to prove I was the owner of the card. What happens when systems go down? Why have tap and pay if we can’t use digital cards? I couldn’t even get a refund. The policy says to provide valid credit card and after I provided my VALID credit card (digital) I was still not allowed to check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great room! Staff and faculty were nice. I will be returning soon.
Stayed 1 night in Aug 2024

6/10 Okay

Cynthia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel room
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Always clean , breakfast on point !!!
Stayed 1 night in Jul 2024

2/10 Terrible

Trevon

Stayed 2 nights in Jul 2024

2/10 Terrible

Justin

Business traveller
Disliked: Staff & service
First night….. 3 am fire alarm goes off for no reason. But no one else had this problem. Night 2 between the hours of 12pm and 630am the tailgate of my truck had been attempted to be stolen. (Bolts Taken Out) Night 3 no hot water at all. We were staying there because of work, How would you like to come to your room after a long hard day and have no hot water to shower? We paid good money for the rooms and use this hotel every year at the same time. But we will no longer be staying there. The staff’s concern of these things was terrible. They didn’t care one bit.
Stayed 4 nights in Jul 2024

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, clean , soft bed
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great price
They were super accommodating. The first night there was an issue with the toilet and they moved us the next day to another room. The pool was clean, breakfast was great, and the rooms were spacious enough for me and my kids to feel comfortable for a few days while we were in town.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and clean hotel
Stayed 3 nights in Jul 2024

8/10 Good

Jim

Travelled with family
Liked: Staff & service, room comfort
Review
Location met our purpose. Lobby was nice; however, hallways and room need a deep clean. Damage to shower floor could cause injury. I’ve stayed in much nicer BW+’s.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here numerous of times and each time we've never been disappointed. This is our go to spot when we visit San Antonio. I am a very picky about where we stay, but this place has never let me down!
Stayed 2 nights in Jul 2024

8/10 Good

Colton

Travelled with family and small children
Liked: Staff & service, amenities
Always sounded like some ones was stopping all night from about 11 at night till 4 in the morning
Stayed 4 nights in Jul 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, except they never went tl clean my room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Hot water in the tub takes time to come out but it does.
Stayed 1 night in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Orapin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception very helpful and friendly, hotel room very clean, good A/C , free parking
Stayed 1 night in Jul 2024