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Best Western Plus Roland Inn & Suites

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Roland Inn & Suites

Exterior
Lobby
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
Outdoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
333 Roland Avenue, San Antonio, TX, 78210
  • Freeman Coliseum
    4 min drive
  • Frost Bank Center
    4 min drive
  • Alamodome
    5 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Best Western Plus Roland Inn & Suites in San Antonio, you'll be within a 5-minute drive of Frost Bank Center and Alamodome. .This hotel is 4.5 mi (7.2 km) from River Walk and 4.8 mi (7.7 km) from Alamo.

What's nearby

  • Frost Bank Center - 4 min drive
  • Alamodome - 5 min drive
  • River Walk - 6 min drive
  • Henry B. González Convention Center - 6 min drive
  • Alamo - 6 min drive

Getting around

  • San Antonio Station - 5 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Stanley's Ice Station 6 - ‬4 min drive
  • ‪Whataburger - ‬1 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Church's Chicken - ‬3 min drive
  • ‪Subway - ‬1 min drive

About this property

Best Western Plus Roland Inn & Suites

Hotel in San Antonio with free breakfast and a fitness center
Best Western Plus Roland Inn & Suites offers 69 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a ballroom, and a vending machine.
A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1700 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio

Best Western Plus Roland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 81 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 61 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shiran

Stayed 2 nights in Aug 2024

10/10 Excellent

Vanity

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Amenities
Everyone was super friendly and helpful . The property and hotel was very clean and pretty. The price was as great too! Also the most comfortable beds , sheets and pillows ever ! I come to San Antonio every few months and I'll be staying here again for sure !
Stayed 3 nights in Sep 2024

2/10 Terrible

Steven

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room smelled of mold, the bed was paper thin and very uncomfortable. The shower door was not on the track and not level so it wouldnt keep closed. There was mold on the ice bucket as well.
Stayed 2 nights in Sep 2024

8/10 Good

mark

Liked: Cleanliness, amenities
I arrived late in the evening and there was no one at the front desk. I waited about 15 minutes and someone finally showed up. He said he was busy doing laundry. So this tells me either the hotel is short staffed, or the hotel is asking its employees to do two jobs at once. Also, the room had some excessive wear and tear. On the positive side, the breakfast buffet was very good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Leolin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect !
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Aurora

Stayed 1 night in May 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Aug 2024

8/10 Good

carissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall the stay was good, our breakfast in the morning was amazing, and the staff was super friendly. The only complain i have is i stayed a night after a concert and i was so tired when i arrived at 1am, i was so ready to lay in bed but when i picked up my sheets there was small pieces of hair all around the bed. I was too tired to complain so i dusted it off, but i expected clean sheets especially for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana M

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, family orientated and spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mariah

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Aside from the apparent mold infesting the air conditioning unit, the room was just what we needed for our quick stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Jay

Business traveller
Liked: Cleanliness, amenities
The toilet handle was broken off. The shower door would not stay shut. The computer was down. At check in. The guy at the front desk wanted to charge me after I paid on line for the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Nadia

Business traveller
Disliked: Staff & service
The front desk night manager was very condescending and rude. I did not get to stay in my prepaid room because although I attempted to provide her with my digital credit card she would not accept it. I had my valid ID to prove I was the owner of the card. What happens when systems go down? Why have tap and pay if we can’t use digital cards? I couldn’t even get a refund. The policy says to provide valid credit card and after I provided my VALID credit card (digital) I was still not allowed to check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great room! Staff and faculty were nice. I will be returning soon.
Stayed 1 night in Aug 2024

6/10 Okay

Cynthia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel room
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Always clean , breakfast on point !!!
Stayed 1 night in Jul 2024

2/10 Terrible

Trevon

Stayed 2 nights in Jul 2024

2/10 Terrible

Justin

Business traveller
Disliked: Staff & service
First night….. 3 am fire alarm goes off for no reason. But no one else had this problem. Night 2 between the hours of 12pm and 630am the tailgate of my truck had been attempted to be stolen. (Bolts Taken Out) Night 3 no hot water at all. We were staying there because of work, How would you like to come to your room after a long hard day and have no hot water to shower? We paid good money for the rooms and use this hotel every year at the same time. But we will no longer be staying there. The staff’s concern of these things was terrible. They didn’t care one bit.
Stayed 4 nights in Jul 2024

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024