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Candlewood Suites San Antonio Schertz, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites San Antonio Schertz, an IHG Hotel

Property amenity
Lobby
Exterior
Lobby
Individually decorated, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154
  • Cibolo Creek - Schertz Trailhead
    8 min drive
  • Randolph Air Force Base
    8 min drive
  • Joint Base San Antonio
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    17 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Communication)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Individually decorated, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communication)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Schertz

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (668)
The price is NZ$198
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn & Suites Schertz

About the area

Schertz

When you stay at Candlewood Suites San Antonio Schertz, an IHG Hotel in Schertz, you'll be within a 10-minute drive of Laser Legend and Universal City Dog Park. .This hotel is 9.5 mi (15.3 km) from Natural Bridge Caverns and 3 mi (4.8 km) from Schertz Dog Park.

What's nearby

  • Randolph Air Force Base - 8 min drive
  • Joint Base San Antonio - 8 min drive
  • Rolling Oaks Mall - 9 min drive
  • Morgan's Wonderland - 10 min drive
  • Natural Bridge Caverns - 17 min drive

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Mama Margie's Mexican Restaurant - ‬2 min drive
  • ‪Chick-fil-A - ‬20 min walk

About this property

Candlewood Suites San Antonio Schertz, an IHG Hotel

Hotel in Schertz with a fitness center and a seasonal outdoor pool
Candlewood Suites San Antonio Schertz, an IHG Hotel offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites San Antonio Schertz, an IHG Hotel.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from January to January
Pool access available from 6:30 AM to 9:00 PM

Property is also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz, an IHG Hotel Hotel
Candlewood Suites San Antonio Schertz, an IHG Hotel Schertz

Candlewood Suites San Antonio Schertz, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 223 reviews" "
Rating 8 - Good. 44 out of 223 reviews" "
Rating 6 - Okay. 21 out of 223 reviews" "
Rating 4 - Poor. 15 out of 223 reviews" "
Rating 2 - Terrible. 16 out of 223 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ricardo

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price, place is very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Lilah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outside was filthy entry way smelled like dog piss in elevators smelled like dog piss
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Stayed 13 nights in Jul 2024

2/10 Terrible

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Car got broke into on hotel property
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. We got the double queen bed room and it was a very big room. Felt like a home away from home.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 6 nights in Apr 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

8/10 Good

Oscar

Stayed 1 night in Jun 2024

2/10 Terrible

Aldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melvin Armando

Stayed 7 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really friendly and they went advice and beyond for us.
Stayed 2 nights in May 2024

10/10 Excellent

Jose R

Stayed 7 nights in May 2024

10/10 Excellent

Jose R

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty had to leave and book a different hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Arthur, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful! Next to the freeway with construction made some rooms noisy. Some of the pots and pans were worn and could use replacements. The shower curtains could be longer to keep the shower water in the tub. The pullout bed was slightly better than sleeping on the floor. Overall, good. Would stay there again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were all incredibly kind and helpful! The room was clean and comfortable with everything we needed to cook meals. Will stay here on our next trip to San Antonio!
Stayed 5 nights in Mar 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay🤓
Great room, a lot of traffic noise. The ice maker in freezer did not work. We did not need a whole lot of ice anyway. Overall a really good room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Check in was very easy.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2024

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Parking is limited and small
Stayed 2 nights in Mar 2024

4/10 Poor

Chikadibia

Stayed 2 nights in Feb 2024