Grand Hyatt San Antonio River Walk

4.0 star property

Photo gallery for Grand Hyatt San Antonio River Walk

Miscellaneous
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
600 E Market St, San Antonio, TX, 78205
  • River Walk
    ‪5 min walk‬
  • Alamo
    ‪8 min walk‬
  • Alamodome
    ‪19 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Fiesta)

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Antonio

Grand Hyatt San Antonio River Walk is in the heart of San Antonio, within a 5-minute walk of Shops at Rivercenter and LEGOLAND® Discovery Center. .This family-friendly hotel is 0.4 mi (0.7 km) from River Walk and 0.5 mi (0.8 km) from Tower of the Americas.

What's nearby

  • Henry B. González Convention Center - 2 min walk - 0.2 km
  • Shops at Rivercenter - 3 min walk - 0.3 km
  • River Walk - 5 min walk - 0.5 km
  • Alamo - 8 min walk - 0.7 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 11 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬3 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fogo de Chao - ‬4 min walk

About this property

Grand Hyatt San Antonio River Walk

Family-friendly San Antonio hotel connected to the convention center, steps from LEGOLAND® Discovery Center
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1003 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Perks Coffee and More or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in San Antonio? This hotel has 115000 square feet (10684 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Perks Coffee and More - Onsite coffee shop. Open 24 hours.
Bar Rojo - Onsite cocktail bar.
Ruth's Chris - This steakhouse serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 15 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rojo
  • Perks Coffee and More
  • Ruth's Chris

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (115,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per pet, per week, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per week plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

Grand Hyatt San Antonio River Walk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 797 out of 1158 reviews
Rating 8 - Good. 182 out of 1158 reviews
Rating 6 - Okay. 91 out of 1158 reviews
Rating 4 - Poor. 48 out of 1158 reviews
Rating 2 - Terrible. 40 out of 1158 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No microwave
Overall excellent location, we spend new years eve and river walk was very accessible. Room was clean, and staff is friendly. One thing is that there’s no microwave inside room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anant

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, close to all the action downtown
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Parking was way to expensive, like $58 for one night. And they don't have many good non-valet spots in their small underground garage. Waiting time for valet was 30-45 minutes. Furthermore, the the room's air conditioning was not good. I need to sleep in the cold, and the room was around 60 degrees, no matter what I did. Also the room did not have any drinking water.
Stayed 1 night in Dec 2024

8/10 Good

Jiping

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed when our items removed from the room.
On 12/31/24, We went out for breakfast and planed to return afterward, We told house-keeping lady not to clean our room. But when we returned, our room was cleaned and all items left in the room were disappeared, including medication we brought back from China. We were very disappointed. Finally, house keeping manage found our stuff and brought it back. This type thing should be, and could be avoided if the hotel managent provides adequate train for house keeping stuffs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the river walk
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great customer service from all the staff. Everything was walking distance. Great place and location.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and efficient. Parking instructions for guests and public should be at eye level.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location for all the New Years Eve Festivities
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Dec 2024

2/10 Terrible

Ray, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible, everything was terrible at this hotel. Beds were not queen size, two small beds that two people could sleep on them. Not clean room. Service was desperate. Not a good service even for the price they charged. We were charged $314 per night for the room while the room was not worth it, too high. The AC was not working, we asked them to fix it, the technician came and could not fix it. The temperature gun and screen were showing 72F while he was saying it is 80 and keep saying you do not understand! We requested to move us to another room and they accepted to move, after 15 min. we did not hear from them, called to follow up, they said they won’t move us while the AC was not working, crazy and stupid crew, eventually they accepted to move us, no one from hotel came to move our stuff and we had to move them ourself by hand room to room! Very tough condition they created for us. We paid for grand club while the key did not open the door! There was not wine in the club and the ladies were telling us we have shortage! The front desk told us the drinks include while the ladies over there charged us for drinks!!! Although it is called grand club and we paid for it they close at 8 pm, like a happy hour! Our stay at the hotel was like a nightmare! Not a good experience at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - close to everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel is right on the river walk and close to the Alamo. We walked out every day and night to all the attractions. Buy the parking package, it's worth it. San Antonio is wonderful around the holidays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

precious dianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to the convention center. Lots of dining options
Stayed 3 nights in Dec 2024

8/10 Good

ROSHAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to the Riverwalk! That’s a plus!
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Came in to run the rock n roll marathon. Hotel is adjacent to the convention center and easy access to the river walk and its amenities. We also love that Ruth’s Chris is right downstairs.
Stayed 2 nights in Dec 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, but too much construction so it was noisy. bathroom toilet was running all the time, but the stay was short so we did not complain
Stayed 2 nights in Dec 2024

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff. Had a great time.
Stayed 1 night in Dec 2024

10/10 Excellent

JUAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Overall great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Hubert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at reception was really nice. Covered parking. good amenities, nice gym, open terrasse, direct access to river walk (escalators beside the restaurant).
Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Laredo

Stayed 1 night in Dec 2024