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Holiday Inn San Antonio Northwest by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio Northwest by IHG

Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby sitting area
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
5535 University Heights Blvd., San Antonio, TX, 78249
  • University of Texas at San Antonio
    ‪3 min drive‬
  • Huebner Oaks
    ‪4 min drive‬
  • USAA Corporate Office Headquarters
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Jetted Tub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Jetted Tub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

With a stay at Holiday Inn San Antonio Northwest by IHG in San Antonio (Northwest Side), you'll be within a 5-minute drive of University of Texas at San Antonio and USAA Corporate Office Headquarters. .This hotel is 4.7 mi (7.6 km) from Six Flags Fiesta Texas and 12 mi (19.3 km) from San Antonio Zoo and Aquarium.

What's nearby

  • University of Texas at San Antonio - 3 min drive - 2.7 km
  • USAA Corporate Office Headquarters - 4 min drive - 4.1 km
  • The Rim Shopping Center - 6 min drive - 6.4 km
  • The Shops of La Cantera - 6 min drive - 5.8 km
  • Six Flags Fiesta Texas - 9 min drive - 7.7 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Twin Peaks - ‬12 min walk
  • ‪Chicken N Pickle - ‬4 min drive

About this property

Holiday Inn San Antonio Northwest by IHG

Hotel with free parking, near University of Texas at San Antonio
Holiday Inn San Antonio Northwest by IHG offers 122 accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95-12.95 for adults and USD 0-0 for children
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Designer shops
  • Outdoor pool
  • Public winery tours
  • Shopping centre

Family friendly

  • Children's games
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2400 square feet)
  • Meeting rooms - 3

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 157
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 86
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 for adults, and USD 0 to 0 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest By Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest by IHG Hotel

Holiday Inn San Antonio Northwest by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alizee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 3 nights in Nov 2024

10/10 Excellent

Thias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, Fabby and the young Hispanic gentleman who assisted me with breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience st this location; right next to stores and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

VIVIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

yulong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, people was courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana, San Antonio

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

4/10 Poor

Manuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average like way below
Stayed one night and had a very ruff time check in was easy staff was fine. The pillow case’s had what looked like mold the room above us was very loud from the moment we got there to the time we had to call and ask some one to quit them down (7pm-12pm). The breakfast was not what’s advertised and that’s what we where hopping would lift are spirits after a horrible night. The pictures of the breakfast posted online and in n the elevators is not what you will get. It was ver disappointing no eggs, bacon, waffles not much of anything would have just saved my money and got food somewhere else.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at This Hotel!
The desk clerks were extremely friendly and helpful. It felt they they truely care about their customers comfort. Room was clean, roomy, and everything worked. I would stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Taese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lissette

Stayed 1 night in Nov 2024

10/10 Excellent

ALMA Azeneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its a new hotel, all the building is clean and the rooms are great.
Stayed 3 nights in Nov 2024

2/10 Terrible

Oscar

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
didn’t respect my booking. Gave me whatever room they had available
Stayed 1 night in Nov 2024

10/10 Excellent

Anita C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, next to popular restaurant and shoppers stores. The staff was friendly and efficient. The room was clean and well kept.
Stayed 2 nights in Nov 2024

6/10 Okay

Ericka

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Vice nice staff, but located on the highway
Stayed 1 night in Nov 2024

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024