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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Meeting facility
View from room
Outdoor pool, open 9 AM to 10 PM, pool loungers
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Hot tub
  • Pool

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2803
  • River Walk
    ‪5 min walk‬
  • Market Square
    ‪10 min walk‬
  • Henry B. González Convention Center
    ‪11 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (High Floor)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

View from room

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Game room

Riverwalk Plaza

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (5068)
The price is NZ$428
for 1 room
includes taxes & fees
3 May - 4 May
Riverwalk Plaza

About the area

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • San Antonio Majestic Theater - 1 min walk - 0.2 km
  • River Walk - 5 min walk - 0.5 km
  • Market Square - 10 min walk - 0.9 km
  • Henry B. González Convention Center - 11 min walk - 1.0 km
  • Alamodome - 3 min drive - 2.4 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Rita's On The River - ‬4 min walk
  • ‪Double Standard - ‬3 min walk
  • ‪The Esquire Tavern - ‬5 min walk
  • ‪Drury Plaza Hotel Kickback - ‬3 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with a fitness center and a 24-hour business center
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1007 reviews
Rating 8 - Good. 217 out of 1007 reviews
Rating 6 - Okay. 105 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park fee was very expensive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Worst experience yet

We didn’t end up staying here b/c I had the option to pay when I arrived drove 6 hours had a late arrival b/c went after work and had traffic. Got to the hotel after driving that length of time was ready to unload and make our way to find something to eat. When arriving they had given are room away, didn’t bother to call me I found out after arriving not to mention the circles we made and the time we spent in the parking garage. Very frustrating b/c the app showed I had reservations as a matter fact it still listed in my app along with the other one we ended up staying at.
Stayed 2 nights in Dec 2024

8/10 Good

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul, Hopewell Jct

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Denice

Stayed 1 night in Dec 2024

8/10 Good

Macy

Travelled with family
Liked: Amenities
Excellent location on the Riverwalk.
Stayed 2 nights in Jan 2025

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location. Staff was friendly and helpful.

6/10 Okay

Rick

Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good
Stayed 2 nights in Dec 2024

6/10 Okay

Homar

Stayed 2 nights in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Jan 2025

8/10 Good

Helenea, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bhanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. I believe the gentleman’s name was either Adam or Aaron, he checked me in quickly and seamlessly! My wife and I enjoyed our river view room. Breakfast was great and Juan managed the dining room very well despite it being very busy on New Years Day. He was calm and welcoming although many guests were borderline rude and definitely impatient. This will be the only place I stay in San Antonio!
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, easy walkable access to the Riverwalk. Delicious breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

MAIGUALIDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location
Stayed 1 night in Jan 2025

10/10 Excellent

Haydee

Stayed 2 nights in Jan 2025

10/10 Excellent

Dayana Dimas

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall was good but I believe needs more cleaning in the common area, carpet was dirty on the corners and by the rooms front door.
Stayed 1 night in Dec 2024

6/10 Okay

Randell

Travelled with partner
Disliked: Property conditions & facilities
Location, view was great. Ridiculous to have to pay $34 per day to park, and hotel didn’t even offer coffee in the lobby. Had to pay $4 for a cup with no refill. Floors were filthy, just walking barefoot in the room turned your feet black. Halls had dirty build up on sides. Suggestions mop the floors in the room, and vacuum the halls. Provide complimentary coffee for guests. Stop the outrageous parking fees.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Yomara

Travelled with family and small children
AC didn't work.
Stayed 2 nights in Dec 2024

2/10 Terrible

AYAD

Disliked: Amenities
The hotel take $50 deposit and it’s not refund after checking Out
Stayed 1 night in Dec 2024

4/10 Poor

Norman

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I have stayed at this property several times in the past, the last time was about 3 years ago because of its easy access to the River Walk and walking distance to most attractions. I booked a suite that smelled like sewerage and since we were there for New Year, all; rooms were booked and they could not change our room, worst of all , there is no exhaust in the bathroom. Staff was great, very empathetic, sent janitor to put chemicals to kill the smell but it did not work.
Stayed 3 nights in Dec 2024