Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Meeting facility
Exterior
View from room
Outdoor pool, open 9 AM to 10 PM, pool loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Pool
  • Bar

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2803
  • River Walk
    ‪5 min walk‬
  • Market Square
    ‪10 min walk‬
  • Henry B. González Convention Center
    ‪11 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, River View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • San Antonio Majestic Theater - 1 min walk - 0.2 km
  • River Walk - 5 min walk - 0.5 km
  • Market Square - 10 min walk - 0.9 km
  • Henry B. González Convention Center - 11 min walk - 1.0 km
  • Alamodome - 3 min drive - 2.4 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Rita's On The River - ‬4 min walk
  • ‪Double Standard - ‬3 min walk
  • ‪The Esquire Tavern - ‬5 min walk
  • ‪Drury Plaza Hotel Kickback - ‬3 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with a fitness center and a 24-hour business center
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 890 out of 1588 reviews
Rating 8 - Good. 364 out of 1588 reviews
Rating 6 - Okay. 178 out of 1588 reviews
Rating 4 - Poor. 81 out of 1588 reviews
Rating 2 - Terrible. 75 out of 1588 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great staff. Very helpful. Room however was not good. Beds were practically snapped in half by extremely large humans and the bathroom was not clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Melina

Stayed 1 night in Dec 2024

10/10 Excellent

Jena

Stayed 1 night in Dec 2024

6/10 Okay

marion

Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The place is perfect because it is close to everything.
Stayed 2 nights in Dec 2024

4/10 Poor

Genaro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not what i was expecting
There was a roach in the bathroom..the bathroom that also had no handsoap, only body wash. Everything else was fine, though.
Stayed 2 nights in Dec 2024

10/10 Excellent

juana, norwalk

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I like that it was easy to check in
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
My two cents.
Location was great. Our room had a balcony and the Christmas lights on the river walk looked amazing. The room was okay, but the floors were dirty. I ended up putting on brand new white socks and I kid you not they turned black. The pillows were flat and made it a bit uncomfortable. The king size bed was soft. We also heard lots of slamming doors throughout the night. But overall is was okay.
Stayed 1 night in Dec 2024

2/10 Terrible

Phillip

Stayed 1 night in Dec 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay definitely will be back soon!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience we have had in a hotel to date. Starting with Snow at the front desk for checkin She was friendly, helpful, plesent and very professional. We would stay there on any recurring trips.
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at a quiet area of the riverwalk. It was clean and comfortable. It was also a great price for a river view hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
What have liked a hotel closer to the middle of the River Walk
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were very helpful! The bed was somewhat comfortable, could have used a few more pillows though.
Stayed 1 night in Dec 2024

10/10 Excellent

Zoryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it we were walking distance from where we wanted to go but the only thing I or we didn’t like were the beds…….extremely toooooooooo soft 😔but other than that it was nice 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Nelissa, New York

Stayed 2 nights in Dec 2024

6/10 Okay

E.G

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness
Very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love it!.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff. Hotel is a bit dated in some spots. You can see they are upgrading. Only one complaint was the rental car we valeted, at a cost of a steep $42 a night, smelled like weed when it was brought to us. Thankfully it was only once. We were able to air it out before returning it.

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! Great service from Snow! Clean rooms and so comfortable!
Stayed 1 night in Dec 2024

8/10 Good

Jazmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location because it’s right on the riverwalk. What I didn’t like is that the bar closes too early.
Stayed 2 nights in Dec 2024