Quality Inn I-10 East near Frost Bank Center

2.5 star property

Photo gallery for Quality Inn I-10 East near Frost Bank Center

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Lobby sitting area
Seasonal outdoor pool
Check-in/check-out kiosk

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3939 E Houston St, San Antonio, TX, 78220
  • Freeman Coliseum
    ‪20 min walk‬
  • Frost Bank Center
    ‪20 min walk‬
  • River Walk
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Quality Inn I-10 East near Frost Bank Center in San Antonio (Arena District), you'll be a 2-minute drive from Frost Bank Center and 6 minutes from River Walk. .This hotel is 3.9 mi (6.3 km) from Alamo and 4.1 mi (6.7 km) from Henry B. González Convention Center.

What's nearby

  • Freeman Coliseum - 20 min walk - 1.7 km
  • Frost Bank Center - 20 min walk - 1.7 km
  • River Walk - 6 min drive - 6.5 km
  • Alamo - 6 min drive - 6.4 km
  • Alamodome - 6 min drive - 9.0 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪El Rodeo - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Bar-B-Q Life - ‬3 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Quality Inn I-10 East near Frost Bank Center

Hotel with free breakfast, near Frost Bank Center
Quality Inn I-10 East near Frost Bank Center offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge AT&T Center I10
Travelodge AT&T Center I10 East
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Travelodge AT&T Center I10 Hotel East
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Quality Inn San Antonio
Quality San Antonio
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Quality Inn I 10 East near Frost Bank Center
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Quality Inn I-10 East near Frost Bank Center Hotel San Antonio

Quality Inn I-10 East near Frost Bank Center Reviews

Reviews

6.8
Rating 10 - Excellent. 266 out of 912 reviews
Rating 8 - Good. 227 out of 912 reviews
Rating 6 - Okay. 150 out of 912 reviews
Rating 4 - Poor. 113 out of 912 reviews
Rating 2 - Terrible. 156 out of 912 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Idalia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe close to river walk
Stayed 1 night in Dec 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving, we found that our first room did not lock properly. The door was opened as we arrived as well. We had difficulty with the key, and even the night manager struggled to operate it. He suggested we leave our belongings in the lobby if we wanted to go out, which immediately made us feel unsafe. We expressed our concerns to him and requested to cancel, but he informed us that he could not assist and that we would need to contact Expedia directly. After reaching out to Expedia, we were moved to another room. Unfortunately, the refrigerator and the TV in the second room were both not working. The door lock was also not working properly. We attempted to cancel again, but had difficulty getting in touch with the main manager. We are still waiting for approval on our cancellation. Our neighbors next to us also struggled with their key and were told that several people were struggling with the key.
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Staff & service
Great for the price very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place enjoyed the quietness
Stayed 1 night in Dec 2024

8/10 Good

Marty

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shower is a slippery death trap !!!
The shower had ZERO slip protection. It was perilous every second. A deserved lawsuit waiting to happen. How can guests be considered a priority when a simple safety fix is so obvious and soooo ignored??? The room was great, breakfast was better than most "budget" motels. It would cost next to nothing to rectify the shower danger that I assume exists in every room.
Stayed 1 night in Dec 2024

10/10 Excellent

Mvuseleli Barnabas

Stayed 1 night in Dec 2024

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Floyd

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

2/10 Terrible

Adam

Stayed 1 night in Nov 2024

8/10 Good

Deborah, Houston

Liked: Cleanliness, staff & service
Disliked: Amenities
Didnt like that there was no microwave in my room. Breakfast was the worst..more like snacks there wasnt anything hot served. Handicapped room was way at the back of the property...and had to go upstairs to second level for ice.
Stayed 4 nights in Nov 2024

2/10 Terrible

Luis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was poor. Very bad. You had to arrive at 6:00 am because otherwise there was nothing. The bathroom sink was broken, hair dryer with a burnt plug. It's a big bummer.
Stayed 2 nights in Nov 2024

8/10 Good

Jorge Antonio

Travelled with family and small children
en general todo bien, solo el trato del personal es regular
Stayed 2 nights in Nov 2024

4/10 Poor

Philasande

Travelled with family and small children
Disliked: Amenities
Not a good place
Stayed 1 night in Nov 2024

2/10 Terrible

OSCAR

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Damp smell in room, pool was nasty. Breakfast was mediocre, missing a lot of stuff.
Stayed 1 night in Nov 2024

6/10 Okay

lizeth

Stayed 1 night in Nov 2024

10/10 Excellent

Rocio Del Carmen, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent property,stayed for one night and staff is very nice. I would stay again in the future.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Cockroaches in room, tv programming terrible I called front desk for help to figure tv remote and I was ignored. They advertise free breakfast and there was non… Terrible experience
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Kibwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff and the cleaning crew were very good. It is becoming my favorite hotel to stay in when I come to San Antonio.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jacob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay and needs to be assisted
The stay was rough, the customer service was horrible and did not care for the simple needs. Came into a room with stained sheets and floors, missing do not disturb sign and I had to fix the plug on the tub along with carpet patches on the side of the washing area falling off. Along with the towel hook being on the ground upon arriving. The service clerk refused to assist with holding our bags temporarily and the breakfast was non existent. Clearly they do not stand for their key goals as a hotel as shown in the photo I provided. It hurts spending money on a place that just did not care about simple needs or cares for their visitors.
Carpet was falling down and not maintained
Towel holder not adjusted
Towel holder on the ground
Stained floors
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniella

Stayed 1 night in Oct 2024