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SureStay Plus Hotel By Best Western San Antonio North 281 N

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel By Best Western San Antonio North 281 N

Property amenity
Lobby
Egyptian cotton sheets, down duvets, blackout curtains
BBQ/picnic area
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
11355 San Pedro Ave, San Antonio, TX, 78216
  • North Star Mall
    4 min drive
  • San Antonio Coffee Roasters
    10 min walk
  • San Antonio Station
    13 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    5 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn San Antonio - Airport

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1003)
The price is NZ$104
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Red Roof Inn San Antonio - Airport

About the area

San Antonio

With a stay at SureStay Plus Hotel By Best Western San Antonio North 281 N in San Antonio (Uptown), you'll be within a 15-minute drive of Alamo and Henry B. González Convention Center. .This hotel is 9.7 mi (15.6 km) from River Walk and 11.8 mi (18.9 km) from Six Flags Fiesta Texas.

What's nearby

  • North Star Mall - 4 min drive
  • Alamo Quarry Market - 6 min drive
  • San Antonio Zoo and Aquarium - 8 min drive
  • USAA Corporate Office Headquarters - 12 min drive
  • River Walk - 13 min drive

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪San Antonio Coffee Roasters - ‬10 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Nicha's Mexican Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel By Best Western San Antonio North 281 N

San Antonio hotel in Uptown with free breakfast and a health club
SureStay Plus Hotel By Best Western San Antonio North 281 N offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Antonio 281 N
SureStay Plus Hotel by Best Western San Antonio Airport

SureStay Plus Hotel By Best Western San Antonio North 281 N Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 119 out of 1000 reviews" "
Rating 2 - Terrible. 173 out of 1000 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children
It was super HOT on the hallways , the A/C on the room take like 3 hours to work properly it was super hot , atm isn’t working , card machine isn’t working , only cash .
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Antonio

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel in San Antonio
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our stay was not great what hotel with 2 floors does not have an elevator 😐. I was so noisy, kids crying at 3am everytime we moved in our bed it popped loud like metal bending. Oh and when got to the hotel we saw a guy and a girl grinding on each other outside the pool. I could not tell if they where a couple or she was a hooker. 😡 we stayed due to a crying tired toddler and even he couldnt sleep. Oh breakfast was none existent it was 8 am and only cereal and oatmeal was available with no milk. Never again don't waist your money.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 6 nights in Aug 2024

2/10 Terrible

Avery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty simple. I had an issue and it got taken care.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa belle

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. The hotel lost my reservation. I called Hotels.com and showed the front desk manager my email with confirmation number, but somehow they said I didn't have a reservation. I'll never attempt to stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not at all good, it is the worst property I have ever stayed at. The property management after a conflict with double booking yelled at us and cussed us out. Pee stains on sheets and room reeked of mariuna after they had gotten on us about not refunding our deposit if we smoked room. After incident at 1 am which took two hours to get anywhere, it was promised manger would be downstairs at 9 am. When they were not there I asked to speak to manger because the front attended said they cannot resolve issue without manager and we would just have to check out and leave. I was not leaving without some resolve. Manager was then called and was in bed upstairs sleeping she said and was upset and yelling and cussing and did not want to help. They later said to bad there is nothing we can do.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean safe affordable place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where hard working and uniquely beautiful in regards to there personality. 100 percent
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointed
It is good for a one night stay. We stayed for 3 days and our bedsheets were not changed out daily, our towels were not changed out daily. When asking the cleaning staff for assistance the lady became angry. I do not recommend for a long stay.
Stayed 3 nights in Jul 2024

8/10 Good

Kim

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Stayed 1 night in Jul 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty. There was used dirty soap bars in our shower. Shower was dirty and with hair in it. Toilet was dirty. Refrigerator had spilling in it. Hair blow dryer is burnt- melted. Molding around the toilet are dusty and dirty. Hallways smell like cigarette.
Stayed 1 night in Jul 2024

4/10 Poor

Gillian

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its very clean and i dont like no elevator
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio N

Stayed 1 night in Jul 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Washer/dryer weren't working, 1st breakfast day it was not kept up, same breakfast was repeated. Front desk staff were neutral.
Stayed 6 nights in Jul 2024

8/10 Good

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfy and clean, but had to switch rooms because AC didn’t work and smelled like it was burning. In the next room the fridge didn’t work, but we decided to stay put anyway and just not use it. Service at front desk was very nice and helpful. Pool looked clean and inviting, but we didn’t use it due to local weather. Good location. Fine for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not impressed
The bathroom had not been cleaned. The soap was used and had hair on it. There was a wet floor rug and washcloth left on the tub. It was loud all night.
Stayed 1 night in Jul 2024