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The Westin Riverwalk, San Antonio

4.0 star property

Photo gallery for The Westin Riverwalk, San Antonio

Breakfast, lunch, dinner served; Italian cuisine
Room, 1 King Bed, Terrace | Living area
Property amenity
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
420 W Market St, San Antonio, TX, 78205
  • Aztec Theater
    ‪2 min walk‬
  • San Antonio River
    ‪3 min walk‬
  • River Walk
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • River view
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Terrace

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Balcony, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Balcony, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Bedroom, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Balcony view

Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

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Living area

Hotel Contessa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (3018)
The price is NZ$828
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Hotel Contessa

About the area

San Antonio

The Westin Riverwalk, San Antonio is in the heart of San Antonio, within a 5-minute walk of San Antonio River and River Walk. .This hotel is 0.3 mi (0.5 km) from Henry B. González Convention Center and 0.4 mi (0.7 km) from Alamo.

What's nearby

  • River Walk - 4 min walk
  • Henry B. González Convention Center - 6 min walk
  • Alamo - 7 min walk
  • Market Square - 9 min walk
  • Alamodome - 2 min drive

Getting around

  • San Antonio Station - 18 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Casa Rio - ‬4 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬3 min walk
  • ‪Rita's On The River - ‬2 min walk
  • ‪The County Line - ‬6 min walk

About this property

The Westin Riverwalk, San Antonio

Riverfront San Antonio hotel in Downtown San Antonio with bars
The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 474 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge) and concierge services.
Stop by Zocca Cuisine D'Italia for lunch, dinner, or brunch, where this restaurant specializes in Italian cuisine, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in San Antonio? This hotel has facilities measuring 25995 square feet (2415 square meters), including conference space.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Zocca Cuisine D'Italia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafecito - This coffee shop specializes in American cuisine. Open daily.
Pool Bar - This bar specializes in American cuisine and serves lunch and light fare. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 16.25 per night)

Parking and public transport

  • Secured covered valet parking on site (USD 64.88 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: USD 10-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Zocca Cuisine D'Italia
  • Cafecito
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Luggage storage

Business services

  • Business centre
  • Conference space (25995 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.750 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Fee for in-room wireless internet: USD 16 per night (rates may vary)
  • Fee for in-room wired internet: USD 16 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 16.25 per night (rates may vary)
  • Covered valet parking fee: USD 64.88 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Antonio Riverwalk Westin
Westin Hotel San Antonio Riverwalk
Westin Riverwalk San Antonio
Westin San Antonio Riverwalk
Westin Riverwalk San Antonio Hotel
Westin Riverwalk Hotel
Westin Riverwalk
Westin Hotel San Antonio
The Westin Riverwalk Hotel San Antonio
San Antonio Westin
Westin San Antonio

The Westin Riverwalk, San Antonio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 708 out of 1069 reviews
Rating 8 - Good. 156 out of 1069 reviews
Rating 6 - Okay. 99 out of 1069 reviews
Rating 4 - Poor. 54 out of 1069 reviews
Rating 2 - Terrible. 52 out of 1069 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!! Location was convenient!! Very clean room!!!
Stayed 1 night in Oct 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Roger

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I'm sad to have to give this lovely property a negative review.There's so much about this hotel that is really quite nice: the location, the front desk staff, the lobby and main floor are beautiful, the food at the downstairs restaurant was delicious.However, we were more than disappointed with the cleaning staff.Our room was not cleaned or serviced the entire stay.We were celebrating our anniversary and I had to make my own bed. We called the front desk for towels, and when I asked about housekeeping they brought me sheets to make up my own bed - on my anniversary! There was a used highball glass with a dried out lime sitting on the table by the elevator our entire stay. Nobody wants to stay in a hotel that has housekeeping issues, sorry, but that's just a simple fact.I spoke to the front desk about this several times, and when we checked out I asked to speak to the manager so that I could give him my negative feedback privately and not online.He apologised and gave us one night free, which we accepted and believed was a generous way to rectify the situation.That would be the end of the story, but about two weeks later they re-charged our credit card for the full amount. I called and spoke to Ruby, who was going to speak to a manager and get back to us, but we did not hear back from her. I am not interested in "working" to get the charges removed, but I thought I'd let others know that not only is housekeeping quite below par, but they don't seem to care about their guests.

10/10 Excellent

Brandi

Stayed 1 night in Oct 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Amenities
Everyone was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Zulma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the riverwalk. Room was spacious and beds were comfortable. Very clean room and the view of the city was nice. Convenient to restaurants and bars and walkable distance to mall. Nice safe area and hotel was very quiet. Easy access to riverwalk. Staff was very courteous.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By the Riverwalk
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, comfortable and clean but the staff outside was rude and not helpful.
Stayed 2 nights in Oct 2024

8/10 Good

earl matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, easy to walk everywhere. Very Comfortable room, although our tub didn't drain very well when taking a shower. Needs a little updating in the rooms but I would definitely stay here again for the location. The river walk is easily accessable from here.
Stayed 3 nights in Oct 2024

6/10 Okay

Roger, Rosemount

Travelled with family
Liked: Staff & service
A little tired. On Riverwalk but too far down. Expensive valet and no good alternatives. Tv did not. Took a full day to move us. Asked to have room. Did not happen promptly. Restaurant menu was not Ppealing.
Stayed 3 nights in Oct 2024

8/10 Good

Alice, Lemont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location off the Riverwalk. Not enough breakfast options in the area. Service was slow in the restaurant connected to the hotel. I did not like the handicap bathroom. No tub. The shower water got all over the floor. Made it slippery. I had to wipe it up with a towel after every shower. We are not handicapped so I don't know why they gave us that room? Overall it is an okay hotel. Charges for WiFi and Parking were high.
Stayed 2 nights in Oct 2024

6/10 Okay

Aimee

Travelled with family
Liked: Staff & service
Like many others have said, the property could use a little refresh. It probably used to be a luxury hotel, but now it's a good hotel with luxury prices. My sister was checked into a room that hadn't yet been cleaned - and we checked in hours past check in time. The street facing rooms are very loud at night from the weekend night cruising on the nearby streets. The hotel was convenient to food and attractions, so that was nice. Every time I took a shower the water pipes rattled. The pool is small and ran out of towels that were never refreshed. All the staff was very nice but the hotel is dated and could be run a little better. I don't think I'd stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Alejandro

Travelled with partner
Disliked: Cleanliness
Pillows were terrible, old and bumpy. Facilities are old and worn.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Johnny

Travelled with group
Disliked: Cleanliness, property conditions & facilities
THERE WAS AN ODOR IN THE HALLWAY AS I WAS WALKING TO MY ROOM - MAYBE THEY NEED TO CHANGE CARPET DEODARANT. SAME AS MY ROOM. TOILET LOOK LIKE IT COULD USE BETTER SCRUBBING AS BLACK SCUM WAS UNDER THE RIM.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Walk right out to the riverwalk. Pool should stay open a little longer though and bar was under construction. But very clean.
Stayed 4 nights in Oct 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
The bar was not operational and we were not notified prior to arriving. I had business meetings and we typically retire to a nice hotel bar afterwards. We did not have that opportunity which was annoying...
Stayed 1 night in Oct 2024

2/10 Terrible

Chandler

Stayed 1 night in Sep 2024

4/10 Poor

Rodrigo

Liked: Staff & service
Disliked: Property conditions & facilities
My wife and I visited San Antonio this past weekend to have a quick getaway for our 25th anniversary. I made the reservation through price line. We arrived later Friday night 13th of Sept. As I checked in the lady who helped me was very kind. Handed me my keys and and we went up the room. We had a pretty long road trip as we hit some crazy traffic due to construction on I-35. I went in used the restroom and turned on the water and the handle of the hot water flies off. Made enough noise for my wife to ask if everything was ok. I tried to put the handle back on and had to use quite enough force for the screw to catch. As I finish walking into the room I notice that the wall has some water damage and it wasn’t what I was expecting. I checked to see if the wall was wet but I wasn’t. I let my wife know that I forgot something in the car and went to the front desk to see if there was another room available didn’t matter if it wasn’t with a balcony but there weren’t any rooms available. I didn’t point this out to my wife but I noticed it every time I would walk into the room. Quality is what the Westin is know for and I still see your hospitality and your hotels as quality. As I drove up to the entrance of the hotel parking Vallet asked me if I was going to have my vehicle checked in. I let the gentleman know that I would like to have my vehicle vallet only for one night. I see on my bill 2 charges for vallet which is $56.00 and another charge for $4.62. I have images if needed.
Stayed 2 nights in Sep 2024