Tru by Hilton San Antonio Lackland Sea World

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Lobby
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Business centre
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Ingram Park Mall
    7 min drive
  • San Antonio SeaWorld
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 13.2 mi (21.3 km) from River Walk and 13.6 mi (21.8 km) from Henry B. González Convention Center.

What's nearby

  • Ingram Park Mall - 7 min drive - 7.4 km
  • San Antonio SeaWorld - 8 min drive - 6.9 km
  • Lackland Air Force Base Visitor Center - 9 min drive - 8.7 km
  • Aquatica San Antonio Waterpark - 11 min drive - 8.6 km
  • Lackland Air Force Base - 13 min drive - 10.7 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

San Antonio hotel in Far West Side with free breakfast and a 24-hour fitness center
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1006 reviews" "
Rating 8 - Good. 214 out of 1006 reviews" "
Rating 6 - Okay. 86 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 62 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and had no issues.
Stayed 5 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the lady from breakfast, she was so nice attentive she was helpful the only thing that I didn't like was the pool was very cold everything else all of the staff for great definitely coming back
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for a family.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Overall ok
The room was over all in good condition and clean. The restroom needs an update. There was mold on the edges within the shower.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very close by, only thing were the pillows... nope nope.. way to soft.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping centers, good breakfast with delicious Mexican salsa and great customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Aug 2024

6/10 Okay

Tiana

Travelled with family
The location is convenient for Sea World. The hotel could have been cleaner & kept better. Other reviews mentioned car break in, thank God i did not have an issue! Before you travel totally clean the inside of it & leave nothing in it! I absolutely hated the fact that house keeping only came every other day and we weren't notified at check-in!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lashea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It felt very comfortable
Stayed 6 nights in Aug 2024

10/10 Excellent

chaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Sarah the front desk clerk was helpful. Breakfast team was good, Breakfast had a variety of breakfast items.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great Food Everything was just Great!!!!
Stayed 1 night in Aug 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the location of the hotel, because it was close to proximity to our activities in San Antonio. However, we had to continuously ask for towels (we stayed for 3 days and I know they come tidy up every other day) because housekeeping didn’t leave any towels when the came to attend to the room. Also, the breakfast was subpar at best and was very confusing. It was in separate sides of the hotel. The staff was very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Emma, SALT LAKE CITY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
RECOMMENDED. JUST POOL IS NOT NICE BUT THE REST IS COMFORTABLE AND FOOD IS GOOD
Stayed 2 nights in Aug 2024

10/10 Excellent

Altavia

Liked: Cleanliness
It was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Griselda

Travelled with family
At Arrival the front desk Girl was really nice and answer my questions, The room was Clean it smell good, Restroom was clean we had enough towels, Rosa and Ruben were in charge of the Breakfast they were Super attendant and helpful! I will definitely be going Back
Stayed 3 nights in Aug 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was so good ..thank you Mrs Rosa and Roberto for cooking that delicious food and that Mexican salsa the best!! 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Pompilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chiamaka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and ms Rosa makes the best salsa.
Stayed 2 nights in Jul 2024