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Hotel Ciudad Real Centro Histórico

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciudad Real Centro Histórico

Daily cooked-to-order breakfast for a fee
Hallway
Interior
Front of property
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
Plaza 31 de Marzo No. 10, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Museo de San Cristóbal
    1 min walk
  • Plaza 31 de Marzo
    1 min walk
  • San Cristóbal de las Casas Cathedral
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    76 min drive

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About the area

San Cristóbal de las Casas

With a stay at Hotel Ciudad Real Centro Histórico, you'll be centrally located in San Cristóbal de las Casas, steps from Museo de San Cristóbal and Plaza 31 de Marzo. .This hotel is 0.1 mi (0.2 km) from San Cristóbal de las Casas Cathedral and 0.2 mi (0.4 km) from Mesoamerican Museum of Jade.

What's nearby

  • Plaza 31 de Marzo - 1 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 4 min walk - 0.4 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.4 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 76 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Sensaciones de Chiapas - ‬1 min walk
  • ‪El Caldero - ‬2 min walk
  • ‪Jack - ‬2 min walk
  • ‪Sabor a Mí Restaurant-Cafe-Bar - ‬1 min walk

About this property

Hotel Ciudad Real Centro Histórico

Hotel with 2 restaurants, steps from Museo de San Cristóbal
Hotel Ciudad Real Centro Histórico offers 31 accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Stay in one of 31 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and wedding services. Additional amenities at this hotel include tour/ticket assistance, a ballroom, and bicycle tour information.
Enjoy Mexican cuisine at Sensaciones de Chiapas, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in San Cristóbal de las Casas? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
Sensaciones de Chiapas - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
PLAZADIEZ - This coffee shop serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: MXN 55-240 for adults and MXN 55-240 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sensaciones de Chiapas
  • PLAZADIEZ

Things to do

  • Bike tour information
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (538 square feet)
  • Coworking spaces
  • Meeting rooms

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • TV channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 55 to 240 for adults, and MXN 55 to 240 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciudad Real Centro Histórico
Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Histórico
Ciudad Real Centro Historico
Hotel Ciudad Real Centro Histórico Hotel
Hotel Ciudad Real Centro Histórico San Cristóbal de las Casas

Hotel Ciudad Real Centro Histórico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 445 reviews" "
Rating 8 - Good. 136 out of 445 reviews" "
Rating 6 - Okay. 41 out of 445 reviews" "
Rating 4 - Poor. 13 out of 445 reviews" "
Rating 2 - Terrible. 12 out of 445 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jesenia

Travelled with family
Liked: Staff & service
First room what they gave has bad smell coming from bathroom pipe.
Stayed 1 night in Jul 2024

8/10 Good

JoEllen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff is great, helpful and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Cesar, Rialto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS GREAT. VERY HELPFUL
Stayed 4 nights in Nov 2023

10/10 Excellent

KATHLEEN

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom was in need of updating Not enough amenities. No lotion or body wash. Only one bar of soap. Shower doors need to be repaired. Not on the track.
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Stayed 1 night in Aug 2023

8/10 Good

Carlos

Stayed 8 nights in Jul 2023

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat. Other wise would be a 10 out 10
Stayed 2 nights in Jun 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ciudad Real could be better!
Location is really good! Restaurant excellent, the waiters were smiling and very helpful! The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!
Stayed 5 nights in May 2023

10/10 Excellent

SUSAN

Stayed 7 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. The room was fair.
Stayed 8 nights in Feb 2023

8/10 Good

Shuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops
Stayed 2 nights in Mar 2023

2/10 Terrible

Elizabeth

Stayed 5 nights in Jan 2023

8/10 Good

marco

Travelled with family
Liked: Cleanliness

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Very accommodating and helpful. Wifi was sporadic and very weak

10/10 Excellent

Victor

Stayed 2 nights in Aug 2022

8/10 Good

Jesus M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Cristobal Vacations
Hotel is very clean and staff could be a little bit mire friendly! Location is excellent! When reserving at this hotel please note there is no elevator! But other than that it is a very nice hotel! Although Hotels.com failed to put my VIP status on the reservation so I was denied my free breakfast benefits.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable,
Amazing experience, totally recommend 👌
Stayed 3 nights in Mar 2022

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service and location.
Stayed 2 nights in Mar 2022

6/10 Okay

Veronica

Travelled with family
Disliked: Staff & service, amenities
The employees are not friendly at all, the breakfast person made me feel very bad with the treatment there is too much noise I asked for another room and they only looked at me they did not have the courtesy to say that it was full
Stayed 5 nights in Mar 2022

10/10 Excellent

MARIAN

Stayed 1 night in Feb 2022

6/10 Okay

Mario

Travelled with family
Disliked: Amenities
Esta muy frio, no hay aire acondicionado en los cuartos. (No air conditioner). No cambian las sabanas de los cuartos son las mismas los 3 dias de mi estancia. Muy ruidoso
Stayed 2 nights in Jan 2022

10/10 Excellent

Max

Travelled with family, Business traveller, Travelled with group
Liked: Property conditions & facilities
Nice place
Stayed 1 night in Jan 2022

2/10 Terrible

ERASMO

Disliked: Staff & service, amenities, property conditions & facilities
The beds are superbly uncomfortable. The room was mega cold. The restaurant staff were rude and demean guests.
Stayed 5 nights in Dec 2021