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Room type Options Nightly price Book
Superior Room, 2 Double Beds
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Suite, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Classic Room, 2 Double Beds
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Family Room
1 King Bed and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite, 2 Double Beds
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Colonial San Cristóbal de las Casas hotel in Zona Centro with a full-service spa

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Hotel Sombra del Agua, you'll be centrally located in San Cristóbal de las Casas, within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Regional Costume Museum and 0.3 mi (0.5 km) from Plaza 31 de Marzo.

Make yourself at home in one of the 78 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 78
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Internet access in public areas - surcharge
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Full-service spa
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1907
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Free parking nearby
  • Reception hall
  • Uncovered parking
  • Secured parking
  • Distance from property (ft) 262
  • Distance from property (metres) 80
  • No accessible shuttle
  • Tile flooring in public areas
  • Front entrance ramp

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel Sombra del Agua offers 78 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Dial-up internet access
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Premium TV channels
  • Internet access (surcharge)
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • TV size (measurement) inch
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Number of beds 1
  • Wardrobe

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Hotel Sombra del Agua has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn San Cristobal-Espanol
  • Holiday Inn San Cristobal-Espanol Hotel
  • Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
  • Hotel Sombra del Agua Hotel
  • Hotel Sombra del Agua San Cristóbal de las Casas
  • Hotel Sombra del Agua Hotel San Cristóbal de las Casas

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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