4/10 Poor
jil
Travelled with group
23 Sept 2024
Disliked: Cleanliness, staff & service, amenities
I really wouldn’t recommend this hotel !
While the nature and property were stunning and the villas were generously sized the cleanliness and staff helpfulness was very poor .there were very large bugs in the shower and tons of dust below the beds and one of our beds was not made at all .we only received one tiny bar of hand soap for a 3 bedroom ,6 ppl villa and when we ask for toiletries and extra toilet paper we received only 2 sets of shampoo and shower gel as a one time courtesy , any more we would be charged for .While we had a full kitchen with plates and pots there was zero silverware and to top it off we had to take our own garbage out upon departure .
There is a fitness facility and a paddle court that you can only use for a fee .
jil
Stayed 3 nights in Sep 2024