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Barceló San José

4.0 star property

Photo gallery for Barceló San José

Outdoor pool
Interior entrance
Restaurant
Aerial view
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • Sabana Park
    ‪3 min drive‬
  • National Stadium of Costa Rica
    ‪4 min drive‬
  • Museum of Costa Rican Art
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room (Superior Level)

Premium bedding, minibar, in-room safe, desk

Premium Room (Superior Level)

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Single Room (Premium Level)

Room amenity

Superior Single Room (Premium Level)

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium bedding, minibar, in-room safe, desk

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior

Radisson San Jose-Costa Rica

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (1013)
The price is NZ$282
for 1 room
includes taxes & fees
10 May - 11 May
Radisson San Jose-Costa Rica

About the area

San José

With a stay at Barceló San José, you'll be centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. .This spa hotel is 4 mi (6.5 km) from Multiplaza Mall Escazu and 1.6 mi (2.6 km) from Estadio Nacional.

What's nearby

  • Estadio Nacional - 3 min drive - 2.6 km
  • Sabana Park - 3 min drive - 2.8 km
  • National Stadium of Costa Rica - 4 min drive - 3.0 km
  • Museum of Costa Rican Art - 4 min drive - 3.4 km
  • Multiplaza Mall Escazu - 8 min drive - 6.5 km

Getting around

  • San Jose Cuatro Reinas Station - 7 min drive
  • Juan Santamaria Intl. Airport (SJO) - 19 min drive

Restaurants

  • ‪Denny's - ‬10 min walk
  • ‪The Cloud - ‬3 min drive
  • ‪Restaurante El Dorado - ‬3 min drive
  • ‪El Bosque Bar - ‬3 min walk
  • ‪Flor de Loto - ‬4 min drive

About this property

Barceló San José

Suburban hotel with 3 restaurants and a full-service spa
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 254 guestrooms featuring minibars and LED televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 17 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1046 out of 1595 reviews
Rating 8 - Good. 309 out of 1595 reviews
Rating 6 - Okay. 121 out of 1595 reviews
Rating 4 - Poor. 49 out of 1595 reviews
Rating 2 - Terrible. 70 out of 1595 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, excellent breakfast!!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Amy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Poor staffing levels long waits

It was a 45 minute wait to check in and even at 4pm our room was not ready had to go wait at restaurant and when we came back waited another 20 minutes for keys only one desk clerk working and he checked our party of 10 into 3 king rooms even though we booked doubles, had to come down and wait again….just overall poor staffing levels
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The grounds and public areas are beautiful; the rooms were average for this level of hotel. The staff seemed baffled by figuring out how to get us from a 1 night independent stay to a tour stay. The food (buffet) at the hotel was average at best; inexcusable that it was so hard to get a cup of coffee at breakfast (1 working machine?).
Stayed 1 night in Jan 2025

6/10 Okay

Mohan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Service lacks.

There were no bath towels, and only one hand towel. There was soap dish, but no soap bar - in both bathrooms. I had to call housekeeping twice before someone brought towels but no soap. The staff could not understand “soap”. Service not to the standard of Barcelo.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well done.
Stayed 3 nights in Jan 2025

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, good pool

Nice hotel, good pool and good breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was completely full. Received a suite as an upgrade. How could you complain about that. Staff attentive and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay and shuttle to the airport was great. The outside light outside room 104 was too bright and would flash on and off all night.
Stayed 1 night in Jan 2025

6/10 Okay

Luanne

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel. Angie, Javier and one of the server at the pool restaurant (didn't get her name) were sweet and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lillian M Alvarado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 5 nights in Jan 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Barceló San Jose I must say exceeded all expectations. To the wonderful grounds, amazing pool and bar area to the dinning option (both restaurants) and probably the best hotel bar it’s big enough to be a lounge with great drink and food options. Hotel lobby entrance with a piano right in the middle. I would like to pay especially more attention to the three people who stood out the most to me. 1st Linsey she is part of the fabulous wait staff of the entire hotel. My first night I didn’t want to go out in the city and grab dinner cause I was traveling all day so I decided to have dinner on the property at the hotel bar/lounge and what a great decision that was. When I walked in Linsey greeted me with a great smile and ask how can I help you I told her I was here for dinner and she sat me right away with a drink and dinner menu explained my options for food and drinks.overall i never I had to wait for anything and Linsey really made sure my experience was wonderful. Keep up the great work Linsey. Secondly to the awesome team at the pool and bar area Orlando and Jessica. I was traveling all day and I needed a drink and something to eat. Upon my approach to the pool/bar area Orlando was the bartender (speaks great English) Orlando made sure I had a drink and food menu then introduced Jessica as his teammate she greeted me with a warm smile and mentions anythin you need we have it here covered at the pool. Service was top notch. Drinks and food were amazing A
Stayed 5 nights in Jan 2025

10/10 Excellent

Claine

Travelled with family
Liked: Staff & service, amenities
Great hot. Excelente service. Pura. Vida!
Stayed 1 night in Jan 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was responsive. And check in/out was quick and easy.
Stayed 3 nights in Jan 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best place we have stayed in Costa Rica. Rooms are spacious, employees kind and grounds are beautiful. The breakfast buffet has many options.
Stayed 1 night in Jan 2025

8/10 Good

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They seem to be lacking with the cleaning of the rooms , I had my room either not cleaned one day and on several days I had to ask for the cleaning of the room
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Jan 2025

6/10 Okay

Juliet

Liked: Cleanliness, property conditions & facilities
A little old feeling. No restaurants open on arrival. Staff were friendly. We waited a long time for a shuttle. We provided our flight number, but we had to wait with other guests for a shuttle. $30 penalty to give up and call a cab. Pool area is nice, but the gardens were really good. Bed was comfortable. I would go there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel friendly customer service housekeeping friendly Excellent bottones service thank you very much for your service Luis Arias & Damaris Arias
Stayed 1 night in Jan 2025

10/10 Excellent

Ana Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leeroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here a lot, but you never know what the stay will be like. Nice place for rhe price, friendly staff.
Stayed 1 night in Jan 2025