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Barceló San José

4.0 star property

Photo gallery for Barceló San José

Outdoor pool
Interior entrance
Gift shop
Meeting facility
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • Sabana Park
    ‪3 min drive‬
  • National Stadium of Costa Rica
    ‪4 min drive‬
  • Museum of Costa Rican Art
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room (Superior Level)

Premium bedding, minibar, in-room safe, desk

Premium Room (Superior Level)

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Single Room (Premium Level)

Premium bedding, minibar, in-room safe, desk

Superior Single Room (Premium Level)

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium bedding, minibar, in-room safe, desk

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 King Bed

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The price is NZ$210
for 1 room
includes taxes & fees
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About the area

San José

With a stay at Barceló San José, you'll be centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. .This spa hotel is 4 mi (6.5 km) from Multiplaza Mall Escazu and 1.6 mi (2.6 km) from Estadio Nacional.

What's nearby

  • Estadio Nacional - 3 min drive - 2.6 km
  • Sabana Park - 3 min drive - 2.8 km
  • National Stadium of Costa Rica - 4 min drive - 3.0 km
  • Museum of Costa Rican Art - 4 min drive - 3.4 km
  • Parque La Sabana - 5 min drive - 4.0 km

Getting around

  • San Jose Cuatro Reinas Station - 7 min drive
  • Juan Santamaria Intl. Airport (SJO) - 19 min drive

Restaurants

  • ‪Denny's - ‬10 min walk
  • ‪The Cloud - ‬3 min drive
  • ‪Restaurante El Dorado - ‬3 min drive
  • ‪El Bosque Bar - ‬3 min walk
  • ‪Flor de Loto - ‬4 min drive

About this property

Barceló San José

Suburban hotel with 3 restaurants and a full-service spa
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 254 guestrooms featuring minibars and LED televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 17 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 19 for adults and USD 19 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 17

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1040 out of 1596 reviews
Rating 8 - Good. 309 out of 1596 reviews
Rating 6 - Okay. 129 out of 1596 reviews
Rating 4 - Poor. 51 out of 1596 reviews
Rating 2 - Terrible. 67 out of 1596 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa Rica place to stay
Very nice and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

RUSSELL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
I stayed at the hotel twice and had a wonderful experience both times. Lovely place to stay in San Jose.
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Reservation bumped
We made a reservation a month in advance but when we arrived we found the hotel overbooked !! We the had to wait for s shuttle to take is to a B grade hotel with no hot water ! It was am unpleasant experience. Why could they not have emailed is in advance, to let is know that are room was no longer available!
Stayed 1 night in Dec 2024

10/10 Excellent

isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Jean, Panama

Liked: Cleanliness
Good place for bussines travel
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Extremely Disappointing
Here’s your revised review that follows the guidelines: The worst experience I’ve had at a hotel. I prepaid a month in advance through a booking app, and when I arrived, I was told there were electrical issues on the floor I was assigned. The hotel had arranged a room for me at a different property, claiming it was just as nice and had comparable amenities. That was far from the truth. The alternate room was not equivalent in quality, and the experience felt like a significant downgrade. When I raised the issue, Barceló refused to offer any compensation, stating there was nothing they could do. I also spent an hour on customer service with the booking platform trying to resolve the issue, but received no meaningful support. After a full day of travel, I was left feeling frustrated and completely unsupported by both the hotel and the booking platform. tldr; poor customer service, very disappointing experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you plan to go the airport, several options for dinner. Good facilities and helpful staff.
Stayed 2 nights in Dec 2024

4/10 Poor

Sashin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival to this property I thought I would’ve had a very warm welcome especially that I was going to review this property on social media. Staff knew minimal English and gave me my room keycard without explaining where breakfast was, scanning keycard in elevator, lounge access or any amenities. Throughout my week my wifi kept logging out and I had to call them multiple time for a new voucher number. My keycard to get in my room had to be changed about 6 times because it wouldn’t work despite me keeping it separate from other cards or devices. Airport pick up lacked an extreme level of communication, they would say the shuttle is coming in 10 mins and it will show up 50 mins later, the drivers knew zero English. The room was very out dated despite being on the 6th floor. Only thing I enjoyed was the view from my room and their breakfast options. Would I stay here again? Probably not.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 5 nights in Nov 2024

6/10 Okay

Arnold

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Roxanne, Hope Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing
Stayed 5 nights in Oct 2024

8/10 Good

Catherine Ubaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facility has gorgeous pool with beautiful rainforest area. Lobby has ample space to sit. Variety of dining places too. Most staff are very friendly and courteous
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia, Maspeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, understaffed at reception and room service
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 6 nights in Nov 2024

6/10 Okay

Yufeng

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I would rate it at most a four star hotel. Staffs are unfriendly. Front desk took forever with checking in/out. Rooms are old and need refurbishing. Not a convenient location if you’re looking for food. There are 3 restaurants inside the hotel but they’re only open after 6pm. Nothing is close by its vicinity
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis, Corpus christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway!
Stayed 3 nights in Nov 2024

8/10 Good

Janel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good representation of local plants and nature. Nice facility.
Stayed 4 nights in Nov 2024

2/10 Terrible

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Daniel, West Valley City

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo, Cidra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent trip experience
Stayed 4 nights in Nov 2024

4/10 Poor

JUAN CARLOS, La Paz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They do not honor expedia vip perks. Unfriendly staff
Stayed 2 nights in Nov 2024