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Hotel Hacienda Los Volcanes

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Los Volcanes

Exterior
Deluxe Double Room, 2 Queen Beds, Garden View
Balcony
Pool
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Car. de San Lucas a Barcenas Granja 37, Villa Nueva
  • Mercado Municipal San Lucas Sacatepéquez
    8 min drive
  • Casa Santo Domingo Museum
    18 min drive
  • Church of San Francisco
    19 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    55 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, Mountain View

Deluxe Double Room, 1 King Bed, Mountain View

Deluxe Double Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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4.6 out of 5, Wonderful, (27)
The price is NZ$189
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Villa Nueva

With a stay at Hotel Hacienda Los Volcanes in Villa Nueva, you'll be 6.9 mi (11 km) from Casa Santo Domingo Museum and 7.3 mi (11.7 km) from Central Park. .This hotel is 7.3 mi (11.7 km) from Antigua Guatemala Cathedral and 7.3 mi (11.8 km) from Santa Catalina Arch.

What's nearby

  • Casa Santo Domingo Museum - 18 min drive - 11.1 km
  • Central Park - 19 min drive - 11.7 km
  • Antigua Guatemala Cathedral - 19 min drive - 11.8 km
  • Santa Catalina Arch - 19 min drive - 11.9 km
  • La Merced Church - 19 min drive - 12.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 55 min drive

Restaurants

  • ‪Hacienda La Abuelita - ‬9 min drive
  • ‪Pollo Campero San Lucas Sacatepéquez - ‬7 min drive
  • ‪Los Cebollines San Lucas - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Café San Lucas - ‬8 min drive

About this property

Hotel Hacienda Los Volcanes

Hotel with free breakfast, in the vicinity of Casa Santo Domingo Museum
Hotel Hacienda Los Volcanes offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Villa Nueva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, a television in a common area, and a picnic area.
For lunch or dinner, stop by Hacienda Los Volcanes, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Villa Nueva? This hotel has 2863 square feet (266 square meters) of space consisting of a conference center and 300 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Hacienda Los Volcanes - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Hacienda Los Volcanes

Things to do

  • Playground

Family friendly

  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (2863 square feet of space)
  • Meeting rooms - 300

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person
  • Airport shuttle fee per child: USD 10 (up to 12 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas
HOTEL HACIENDA LOS VOLCANES Hotel
HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas
Hacienda Los Volcanes
Hacienda Los Volcanes Nueva
Hotel Hacienda Los Volcanes Hotel
Hotel Hacienda Los Volcanes Villa Nueva
Hotel Hacienda Los Volcanes Hotel Villa Nueva

Hotel Hacienda Los Volcanes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

nills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

nills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!! Peacefull clean secured and good breakfast!!!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome. Good service. The weather was nice and the room with the terrace just simply stole my heart.
Stayed 1 night in Dec 2019

6/10 Okay

Odilia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Mala experiencia
Al final muy mal porque Al hacer check out nos salieron con que había una sábana manchada y que había que pagar el equivalente a US 45, y como no hacen la revisión en el momento, era su palabra contra la nuestra y si no pagábamos no nos dejaban salir , al final mejor pagamos lo que consideramos una extorsion
Stayed 1 night in Aug 2024

8/10 Good

Priscila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, la comida muy rica, pero no me gustó que solo ponen 2 toallas por habitacion y un rollo de papel en el baño
Stayed 1 night in Jul 2024

2/10 Terrible

OSCAR LEONEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentablemente me notificaron que mi reserva no la podría honrar porque hubo otro pasajero Y aparte la aplicación de hoteles.com no me permitió comunicarme con el hotel
Stayed 1 night in Dec 2022