The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).
No rollaway/extra beds available
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Events/parties not allowed
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property does not use a professional cleaning service
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines Safety Assured Holidays Protocol (Blue Diamond Resorts)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Property follows sanitisation practices of SafeHome (VRMA - USA)
Property follows sanitisation practices of SafeStay (AHLA - USA)
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities on site
Food service has been amended for enhanced safety
Credit card and matching ID required at check-in