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The Westin Richmond

4.0 star property

Photo gallery for The Westin Richmond

Meeting facility
Serves lunch and dinner
Serves lunch and dinner
View from property
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Pool
  • Gym
  • Bar

Explore the area

Map
6631 W Broad Street, Richmond, VA, 23230
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • Lewis Ginter Botanical Garden
    ‪5 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 70.6 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Omni Richmond Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1130)
The price is NZ$390
for 1 room
includes taxes & fees
3 May - 4 May
Omni Richmond Hotel

About the area

Richmond

When you stay at The Westin Richmond in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 7.6 mi (12.2 km) from Short Pump Town Center and 6.5 mi (10.5 km) from Broad Street.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 5 min drive - 5.4 km
  • University of Richmond - 5 min drive - 4.5 km
  • Carytown - 7 min drive - 8.7 km
  • Virginia Commonwealth University - 9 min drive - 9.4 km

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

The Westin Richmond

Suburban hotel with a 24-hour fitness center and a 24-hour business center
The Westin Richmond offers 250 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 250 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Crossings Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 22761 square feet (2115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Crossings Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Crossings Bar and Lounge - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JING

Stayed 1 night in Mar 2024

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is what made this visit such a memorable one
Stayed 4 nights in Jan 2025

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells amazing! and always nice
Stayed 1 night in Jan 2025

10/10 Excellent

Glenwood

Stayed 2 nights in Jan 2025

10/10 Excellent

Zeyad

Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel stop

The pool hours were accessible for our family. The front staff were friendly. We got a good night sleep before we continued our journey.
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Stayed 1 night in Oct 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and property. I have stayed here multiple times and they are constantly making upgrades to their rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Farrell, Virginia Beach

Stayed 1 night in Dec 2024

6/10 Okay

Julia, Bellefonte

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Willie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire check in process was quick and smooth and the staff is very polite and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this was a beautiful property!
Stayed 3 nights in Nov 2024

10/10 Excellent

KATARZYNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in richmond
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Celiamanda, round hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was beyond nice; property was impeccable. I stayed here for the convenience of being able to charge my car at the property and not having to drive to a supercharger. I found out late at night that out of four chargers that they have for Teslas only two are in commission and of course the two were occupied. I kept checking back every hour and the people, continue to charge the car. I had to drive between 15 to 20 minutes to and from to charge my car at a supercharger.
Stayed 1 night in Nov 2024

8/10 Good

Jessi

Stayed 2 nights in Jun 2024

8/10 Good

Charleen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

VALERIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again

The hotel was very nice and easy to find. There were a few little things in the hotel that were less than perfect (stain on rug, broken shelf in shower, shower floor could've used a scrub) but overall it was great and we loved the big, fluffy blankets! My biggest (and only real) issue was the waffle and pancakes we ordered from room service breakfast were very much undercooked and only partially edible. That being said, i would stay here again, but go out for breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked a king roombwascyold at check in that there was a glitch in reservation by 3rd party. Toilet wasn't working in room in morning. Very surprised for Marriott property i have stayed numerous times.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024