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Hilton Heidelberg

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December 2024
January 2025

Photo gallery for Hilton Heidelberg

Lobby
Breakfast, lunch and dinner served
Courtyard
Point of interest
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • Körperwelten Museum
    4 min walk
  • Santa Lucia
    1 min walk
  • Heidelberg Seegarten Tram Stop
    2 min walk
  • Mannheim (MHG)
    20 min drive

Room options

View all photos for Family Room, 2 Double Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Double Beds

  • 26.5 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Queen Bed, Connecting Rooms

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Suite, 1 King Bed, Connecting Rooms

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Living area

Executive Room, 1 King Bed

  • 26.5 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

NH Collection Heidelberg

Pet-friendly
Free WiFi
Air conditioning
Gym
4.7 out of 5, Exceptional, (245)
The price is NZ$168
for 1 room
includes taxes & fees
6 Jan - 7 Jan
NH Collection Heidelberg

About the area

Heidelberg

A stay at Hilton Heidelberg places you in the heart of Heidelberg, within a 5-minute drive of University of Heidelberg Old Campus and Heidelberg Castle. .This eco-certified hotel is 0.8 mi (1.3 km) from Kurpfälzisches Museum and 1 mi (1.6 km) from Neckarwiese.

What's nearby

  • University of Heidelberg Old Campus - 16 min walk
  • Church of the Holy Spirit - 20 min walk
  • Heidelberg Castle - 3 min drive
  • Marktplatz - 3 min drive
  • Karl Theodor Bridge - 5 min drive

Getting around

  • Heidelberg Seegarten Tram Stop - 2 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 14 min walk
  • Mannheim (MHG) - 20 min drive

Restaurants

  • ‪Mahlzeit - ‬2 min walk
  • ‪Arbil Imbiss - ‬3 min walk
  • ‪Fresko - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪red - Die Grüne Küche - ‬5 min walk

About this property

Hilton Heidelberg

Eco-certified Heidelberg hotel in Weststadt with a 24-hour fitness center
Hilton Heidelberg offers 244 accommodations with safes and bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 244 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this Belle Époque hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Schrieder's, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Heidelberg? This hotel has 5974 square feet (555 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Schrieder's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schrieder's Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25.00 per night)
  • Return airport shuttle (surcharge) from 5:30 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: EUR 28 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5974 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – November 2023

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self parking fee: EUR 25.00 per night
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Hilton Heidelberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 103 reviews" "
Rating 8 - Good. 32 out of 103 reviews" "
Rating 6 - Okay. 8 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Max Carsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Stayed 1 night in Aug 2024

6/10 Okay

Camille, Churton Park

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a nice hotel. My room was modern and clean. The problem is that it was like staying in Fawlty Towers. The staff have no idea what they are doing. At check in I was told I had a free mini bar but there was no mini bar in my room. Turns out she had made a mistake. She also told me I had no breakfast included but turns out I did so missed out on that the first day. I had to ring and ask for a hairdryer both days. No milk for coffee in the fridge. Cleaning and room service trolleys in the hallway all the time. No help with bags. Shower hose was so twisted it wet the whole bathroom floor. The air conditioning didn’t work. There was always a long queue for reception which was annoying. It was all a bit of a shambles. I wouldn’t bother staying here again for the money it cost.
Stayed 2 nights in Sep 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness
For a freshly renovated property it didn’t live up to the Hilton standard. I had a sign at the door not to clean the room and it was ignored. Water from the shower dripping on the floor. Shower head wouldn’t go straight. Only to the sides. A/C not cooling and although flagged to staff not fixed within the day and neither heard back. Gym good. Breakfast great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to public transportation. Grocery store across the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fathallah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll give a very short answer. Best hotel in Heidelberg!
Stayed 1 night in Aug 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the downtown areas and walking distance to stores and attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for old town.
Nice clean nd modern hotel. Room had no view but that's okay. Within walking distance of shopping street and old town which is convenient. Car park is also bigger than many European garages.
Stayed 2 nights in Aug 2024

8/10 Good

Ediksson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Dar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Wonderful property and close to the old town within walking distance. Comfortable property and well maintained. Loved our stay here. Highly recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The only problem we had was that our AC was not working well but as soon as we reported it they sent a maintenance person to fix it. Very responsive staff. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Orlando

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Hilton Heidelberg. Staff is very friendly and accommodating,
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Excellent amenities, service, breakfast buffet off-the-charts, and kind administrative staff. I visited during the Microsoft crash when all the key cards stopped working and the staff remained highly professional during a fully-booked week. Kudos to them! I’d stay there again. The location is also in the far side of the Philosopher’s Path which is great because we could walk down the stairs (not up) to see the town of Heidelberg from above—spectacular!)
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Ayodele S

Stayed 1 night in Jun 2024

8/10 Good

Maria Elena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Heidelberg is a lovely hotel, within walking distance of Heidelberg's Hauptstrasse. The staff is friendly, welcoming and helpful. From the hotel, a stroll along the Hauptstrasse leads to easy access to Heidelberg Castle via the Heidelberger Bergbahn funicular railway, and then on to the mountain summit of Königstuhl with amazing views!
Stayed 3 nights in Jul 2024

10/10 Excellent

Miss Tamsin

Stayed 3 nights in Jul 2024

4/10 Poor

Ylva

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At check in, I had to show proof of already having paid for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 3 nights in Jun 2024

6/10 Okay

Andres, FORT LAUDERDALE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location was good, we got a suite qhich was nice. But the reception staff the first day, dont remember his name but was so bad. They said the didnt have parking, they did. I am a hilton honors member, which means I get free breakfast and access to a lounge, they never mentioned this. I made a reservation for breakfast, they did not honor it (altough the restaurant staff was very nice and acommodated us anyways). The price charged was insanely high, the highest we paid in Europe and the highest we ever paid for a Hilton. In summary, I like the room, the staff was. Ice with the exception of one person at the reception which shoukd be fired for the incompetence.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, good location
Stayed 2 nights in Jun 2024