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Hotel Refugio Neptuno's

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Refugio Neptuno's

Reception
Terrace/patio
Suite, 2 Bedrooms
Reception
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Boca Chica Beach
    16 min walk
  • La Matica Island
    17 min walk
  • Nautical Club of Santo Domingo
    4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    14 min drive

Room options

View all photos for Standard Room One Bed

Standard Room One Bed

Standard Room One Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds

Standard Room Two Beds

  • Sleeps 6
  • 2 King Beds

Similar properties

Reception
Hotel Vicentina
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (568)
The price is NZ$135
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Vicentina

About the area

Boca Chica

With a stay at Hotel Refugio Neptuno's in Boca Chica, you'll be near the beach, within a 10-minute drive of Boca Chica Beach and La Matica Island. .This hotel is 21.8 mi (35 km) from Malecon and 24.9 mi (40.1 km) from Blue Mall.

What's nearby

  • Boca Chica Beach - 16 min walk - 1.4 km
  • La Matica Island - 17 min walk - 1.4 km
  • Nautical Club of Santo Domingo - 4 min drive - 3.4 km
  • Caucedo Port - 8 min drive - 7.2 km
  • Dream Casino Be Live Hamaca - 15 min drive - 11.5 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 14 min drive

Restaurants

  • ‪Maximo Playa - ‬18 min walk
  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Boca Marina - ‬2 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Venecia Pescado Frito - ‬17 min walk

About this property

Hotel Refugio Neptuno's

Beaux Arts hotel with free breakfast and an outdoor pool
Hotel Refugio Neptuno's offers 20 air-conditioned accommodations with hair dryers and ceiling fans. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and minibars are provided. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include laundry facilities and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 261 reviews" "
Rating 8 - Good. 76 out of 261 reviews" "
Rating 6 - Okay. 43 out of 261 reviews" "
Rating 4 - Poor. 11 out of 261 reviews" "
Rating 2 - Terrible. 26 out of 261 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Franciyou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paring is a big problem
Stayed 5 nights in Apr 2024

2/10 Terrible

Tanola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really out dated. All the furnitures are old and dusty. The room smells really moldy. Area is really not up to date. Breakfast was not enjoyable. It was a poor area for breakfast dining.flies were all over the breakfast tables.
Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

6/10 Okay

Ivania

Travelled with family
Old hotel needs updated
Stayed 1 night in Aug 2024

2/10 Terrible

Celia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

4/10 Poor

Raysa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024

8/10 Good

Kiesha M

Travelled with partner
Liked: Staff & service
We loved our stay. This is a tiny guest house boutique style hotel. The room was clean. The AC was only in the bedroom but freezing cold. You’ll need paper towels and wash clothes for hand drying and bathing. Breakfast was wonderful. Best coffee. Plenty of beautiful restaurants and about a 7 minute walk to the popular beach. Very safe area, even at night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leoncio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

leybis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like and enjoy
Stayed 2 nights in Jun 2024

10/10 Excellent

CARLOS, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were nice pleasant. They walked me to my room and will show you around the property. Everything was clean and easy access to the beach and restaurants. The area is under construction as of the time of my visit but during my vacation I stayed at multiple hotels and this is the best hotel Ive been too in DR.
Stayed 1 night in Jun 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities
The staff are amazing and Elvis communicated really important information which was priceless. He organised transfers and was extremely helpful. The property is undergoing renovations and my room was a bit tired. I hope to return soon and spend a little more time there and explore the area.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

8/10 Good

LUZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks okay needs maintenance. Close to the airport Las América and a lot restaurants options near the hotel.
Stayed 1 night in May 2024

2/10 Terrible

martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Apr 2024

6/10 Okay

paty

Liked: Staff & service
Disliked: Cleanliness
The hotel rooms were fine, but is was a very high 3rd floor without elevator and the breakfast area wasn’t clean. The best part was the staff
Stayed 1 night in Apr 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service
Room was clean, door bathroon do not close properly
Stayed 1 night in Mar 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place had quiet environment
Stayed 3 nights in Mar 2024

10/10 Excellent

leo t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very nice, especially Elvis on Saturday. Everything was good. Excellent hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Jean

Stayed 3 nights in Feb 2024