Angelina at the front desk was excellent, she gave us great recommendations, we especially enjoyed Santos Winery and our private boat tour. Bobbi was amazing and very helpful, as well. He went above and beyond, carried our, not so light bags, up & down some steep steps. The hotel was very well appointed, we enjoyed the restaurant, Katsaboo, upon our arrival for a fabulous breakfast. The views, the pools were better than the pictures. Also, the location was excellent, walking distance to Thira and all the shops & restaurants. Highly recommend Calm and hope to visit again.