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Mercure Sao Paulo Pamplona Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Sao Paulo Pamplona Hotel

Interior
Outdoor pool, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Superior Room, 1 Double Bed
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002
  • Oscar Freire Street
    8 min walk
  • Alfama dos Marinheiros
    1 min walk
  • Trianon-Masp Station
    9 min walk
  • São Paulo (CGH-Congonhas)
    26 min drive

Room options

View all photos for Superior Room, 3 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 42.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Wyndham São Paulo Paulista

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1011)
The price is NZ$154
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Wyndham São Paulo Paulista

About the area

São Paulo

Located in São Paulo (Jardins), Mercure Sao Paulo Pamplona Hotel is within a 10-minute walk of Oscar Freire Street and Paulista Avenue. .This hotel is 0.7 mi (1.2 km) from Shopping Cidade São Paulo and 1.1 mi (1.8 km) from Ibirapuera Park.

What's nearby

  • Oscar Freire Street - 8 min walk
  • Paulista Avenue - 9 min walk
  • São Paulo Museum of Art - 13 min walk
  • Hospital Sírio-Libanês - 20 min walk
  • Ibirapuera Park - 3 min drive

Getting around

  • Fradique Coutinho Station - 5 min drive
  • Trianon-Masp Station - 9 min walk
  • São Paulo (CGH-Congonhas) - 26 min drive

Restaurants

  • ‪Colibri Padaria Artesanal - ‬3 min walk
  • ‪Veridiana - ‬2 min walk
  • ‪Tatini - ‬2 min walk
  • ‪Kamzu Cookie Shop - ‬3 min walk
  • ‪Piaf Bar e Bistrot - ‬3 min walk

About this property

Mercure Sao Paulo Pamplona Hotel

Hotel with a fitness center, a quick walk to Paulista Avenue
Mercure Sao Paulo Pamplona Hotel offers 64 accommodations with minibars and espresso makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 64 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, a living plant wall, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Le Jadys Pamplona, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in São Paulo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Le Jadys Pamplona - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: BRL 47 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Le Jadys Pamplona

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1076 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 23 2024 to December 31 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from October 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 105.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 47 per person
  • Covered self parking fee: BRL 30 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 105.0 per night
  • Service fee: BRL 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Pamplona Sao Paulo
Mercure Pamplona
Mercure Pamplona Hotel
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel
Mercure Sao Paulo Pamplona Brazil
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel Hotel
Mercure Sao Paulo Pamplona Hotel São Paulo
Mercure Sao Paulo Pamplona Hotel Hotel São Paulo

Mercure Sao Paulo Pamplona Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 260 out of 653 reviews" "
Rating 8 - Good. 232 out of 653 reviews" "
Rating 6 - Okay. 103 out of 653 reviews" "
Rating 4 - Poor. 27 out of 653 reviews" "
Rating 2 - Terrible. 31 out of 653 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
My stay overall was solid. There was some miscommunication a couple times with the front desk involving multiple workers depending on the time you caught them. Checking in one of the rooms had a few things not prepared.
Stayed 6 nights in Jul 2024

10/10 Excellent

James Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was in an excellent location. close to the metro and shopping. Very clean. Staff very helpful. Would definitely stay again or recommend anyone to stay there
Stayed 9 nights in Apr 2024

6/10 Okay

Noah

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 11 nights in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel in nice area.
Very friendly staff, comfortable room with a very comfortable bed, the bathroom was fine but could benefit from renovation. Breakfast was basic but very nice - enough variety of hot and cold food. Good location in safe area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beyond compare
The desk manager was very kind and super helpful - many thanks to Vittoria! The room was perfect and location ideal. A very xute pool and delicious buffet that includes jot food. All the staff was excellent in fact.
Stayed 1 night in Dec 2023

10/10 Excellent

Giovani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, okay breakfast
I was quite happy with my stay at Mercure Pamplona. The room is very spacious and comfortable, the location is excellent - near attractions, metro and good restaurants - and teh condition of the facilities is great. I would only say that hot food options for breakfast are not the best. But this may be a case of preference only. I would be more than happy to stay there again nonetheless.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dani

Stayed 3 nights in Apr 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

6/10 Okay

Larry

Disliked: Cleanliness
Stayed 4 nights in Sep 2021

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near food and shopping. Check in fast with very pleasant staff. Room was huge, clean and comfortable
Stayed 5 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Adilson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with Tamirys specifically. She spent over an hour cumulatively speaking with me about the city and spoke English very well.
Stayed 7 nights in Jan 2020

10/10 Excellent

João

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfecft
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice people but don’t speak English well. Make the communication very difficult.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Jesus, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, convenient location.
Big room, convenient location.
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is a VERY rundown property. it looks awful . The rooms are dark and outdated.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at great value
The hotel is an ideal base for Ave Paulista. Clean, great service and the breakfast buffet was top class with lots of variety.
Stayed 1 night in Mar 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly top quality accommodation
Close to the main shopping street for tourists and a hidden gem.
Stayed 1 night in Mar 2019