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Hotel Story

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Story

Reception
Point of interest
Point of interest
Family Room | Living area
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Saliha H. Muvekita 4, Sarajevo, 71000
  • Sacred Heart Cathedral
    2 min walk
  • Gazi Husrev-Beg Mosque
    3 min walk
  • Sarajevo 1878–1918
    3 min walk
  • Sarajevo (SJJ-Sarajevo Intl.)
    25 min drive

Room options

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort 2 Bedroom Apartment

Comfort 2 Bedroom Apartment | Living area

Comfort 2 Bedroom Apartment

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

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Room

Hotel Sana

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Restaurant
Air conditioning
Bar
4.8 out of 5, Exceptional, (285)
The price is NZ$145
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About the area

Sarajevo

With a stay at Hotel Story, you'll be centrally located in Sarajevo, steps from Sacred Heart Cathedral and within a 5-minute walk of Gazi Husrev-Beg Mosque. .This hotel is 0.5 mi (0.7 km) from Latin Bridge and 0.6 mi (1 km) from Eternal Flame.

What's nearby

  • Gazi Husrev-Beg Mosque - 3 min walk - 0.3 km
  • Latin Bridge - 3 min walk - 0.3 km
  • Baščaršija Džamija - 5 min walk - 0.5 km
  • Sebilj Fountain - 6 min walk - 0.5 km
  • Sarajevo City Hall - 8 min walk - 0.7 km

Getting around

  • Podlugovi Station - 34 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 25 min drive

Restaurants

  • ‪Badem Caffe Slastičarna - ‬2 min walk
  • ‪Metropolis Midtown - ‬2 min walk
  • ‪City Pub - ‬2 min walk
  • ‪Slatko Ćoše - ‬2 min walk
  • ‪Aščinica ASDŽ - ‬3 min walk

About this property

Hotel Story

Central Sarajevo hotel connected to a shopping center, steps from Sacred Heart Cathedral
Hotel Story offers 9 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Sarajevo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, German, Serbian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Off-site parking within 984 ft (EUR 10 per day); booking required
  • Return airport shuttle (surcharge) from 6:00 AM to midnight
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 coffee shop/cafe
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Late check-out fee: EUR 30
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Story Sarajevo
Story Sarajevo
Hotel Story Hotel
Hotel Story Sarajevo
Hotel Story Hotel Sarajevo

Hotel Story Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 46 reviews" "
Rating 8 - Good. 8 out of 46 reviews" "
Rating 6 - Okay. 0 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Parastoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate, convenient and great location
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, as well as the hotel location. However, beds were super squeaky so we were waking each other up all the time. Also, the beds and pillows are very unconfortable. The hotel should invest in that asap, as we couldn’t rest there at all, while its a nice property overall. Also, the parking is too far for someone who has more luggage.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in mint condition. Extremely clean. Looks like brand new hotel. Staff is exceptionally friendly and helpful. Location is in the middle of old town Sarajevo. Walking distance to every importand point in the old town. Also, could not be safer location. Recommend this hotel by all means. Covered parking is available one block from the hotel, and also open lot is extremely close. All within walking distance. Not a single problem or complaint.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel at a reasonable price. Enough room for a family of 5 which is hard to come by in Sarajevo. Staff were friendly, professional, and helpful. Room was quiet. Fantastic location. We will definitely stay here again!
Stayed 1 night in Jun 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and excellent staff. Condition was mostly good, but shower did not drain well which made the bathroom floor very wet. Other than that, it was great.
Stayed 3 nights in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is 5-stars PLUS!
This is a great place that is in the middle of everything in Sarajevo. But what really stood out was the friendly staff that made are stay even more enjoyable. They were extremely helpful whenever we needed it. Much thanks to all of them!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Alex, DC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Sarajevo, great staff, great breakfast. They will arrange your airport pick up and drop off.
Stayed 4 nights in Aug 2019

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

soha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Zed, USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but you need to park at a nearby garage and walk to the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Fakhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Just fabulous. Amazing location and service. The front desk lady was beyond helpful!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!
Great place to stay in the best location in Sarajevo. Had a lovely stay!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Large room. Bathroom had some unusual elements with the way pipes were run.
Stayed 1 night in May 2019

8/10 Good

Yuen Chi

Liked: Cleanliness, staff & service, room comfort
Modern hotel at good location
Good location & spacious room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Rooms were tidy. Love the contemporary modern renovation of the hotel. Room was so spacious. Location was central to town. Excellent customer service. I will be visiting again
Stayed 4 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern near the old town
Friendly staff, new and modern room/bath, good breakfast
Stayed 2 nights in Feb 2019

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find in Sarajevo
Great find in the heart of Sarajevo. The staff went above and beyond to make sure our stay was perfect and were super friendly.
Stayed 4 nights in Jan 2019

8/10 Good

yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location modern hotel
I stayed 1night with my husband in 2bedroom apartment. The location is GRATE! It is center of the old town, many tourist spots, restaurants, shops, and small supermarket are around the hotel. Big shopping mall is in 10min. from the hotel. Very convenient for everything. Modern and warm interior, and I was impressed with room names. It was not room1 or room2, but chapter1 or chapter2, because the hotel was " HOTEL STORY". I liked the sense. As for amenities are basic as a foreign hotel for Japanese, and slippers are nice! One thing I was disappointed, it was laundry. The hotel description from HOTELS.COM showed us the hotel has self-service laundry, but the house rules in our room said that we have to use hotel laundry service if we want to wash our clothes. The most important thing when we choose an apartment, not any other hotels is the laundry machine. We packed our clothes for 9days trip as the plan, we will wash them at hotel story. So we were shocked. Besides one bedroom door knob was broken and fell off when I turned it to close the door. But it was not big deal. The breakfast was good, and staff cared us finely. Calling a taxi for the airport, and translation to the taxi driver, furthermore two staff came out to see off us when we depart for the airport. Staff were very nice and friendly!! Stay there again? ....hummmm if it has a laundry machine in the apartment, probably yes. But if you don't mind that you should stay The Hotel Story. I recommend you!
Stayed 1 night in Jan 2019

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay just opposite museum for Crimes against Humanity in Sarajevo.. Right in city centre. Have limited parking with rather difficult access as neighbours put street tables for lunch all day making very difficult to reverse. I liked the idea of story pics on walls. Nice idea.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff and modern hotel..location location location!!!
Stayed 2 nights in Jul 2018

2/10 Terrible

Omer Faruk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet
Rezalet - 3 ay önce 2 yatak odalı daire satınalıp ödemesini yaptık. Otele girişte rezervasyonumuz olmadığını ve ödediğimiz odanın dolu olduğunu söylediler. Çok daha küçük bir odaya mecburen razı olduk. - 2 gün sonra odanın kapısına temizlik istediğimizi asmamıza rağmen temizlik yapılmadı, çöplerimiz taştı. Ancak 3. Gün Resepsiyona sitem ettikten sonra yüzeysel temizlik yapılmış, tuvalet, lavobo hala temiz değildi. - Son gecemizde hava sıcaklığı -3 ve binada kalorifer yanmıyordu. Resepsiyon boştu kimseye ulaşamadık, neyseki odada küçük bir split klima vardı o biraz havayı kırdı ama sabaha kadar donduk.
Stayed 4 nights in Jan 2024