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The Reeds at Shelter Haven

4.0 star property

Photo gallery for The Reeds at Shelter Haven

Indoor spa tub
Lounge
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk
Standard Room, 1 King Bed, City View, Corner (Town View King Corner)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • Hot tub

Explore the area

Map
9601 3rd Avenue, Stone Harbor, NJ, 08247
  • Stone Harbor Beach
    ‪6 min walk‬
  • Wetland's Institute
    ‪16 min walk‬
  • Stone Harbor Bird Sanctuary
    ‪18 min walk‬
  • Atlantic City, NJ (ACY-Atlantic City Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Multiple View (SPA-SIDE Town view king w/ balcony)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Multiple View (SPA-SIDE Town view king w/ balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Spa-Side - Junior Suite - 2nd floor)

Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed (Spa-Side - Junior Suite - 2nd floor)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Multiple View (SPA-SIDE - Town View King)

Standard Room, 1 King Bed (SPA-SIDE - Town View King)

Standard Room, 1 King Bed, Multiple View (SPA-SIDE - Town View King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Town View Queen)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, City View (Town View Queen)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Multiple View (SPA SIDE - Town View Queen)

Standard Room, 2 Queen Beds (SPA SIDE - Town View Queen)

Standard Room, 2 Queen Beds, Multiple View (SPA SIDE - Town View Queen)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Town View King)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, City View (Town View King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Stone Harbor

When you stay at The Reeds at Shelter Haven in Stone Harbor, you'll be in a shopping district, within a 5-minute drive of Wetland's Institute and Stone Harbor Bird Sanctuary. .This spa hotel is 5.4 mi (8.8 km) from Cape May County Zoo.

Getting around

  • Atlantic City Intl. Airport (ACY) - 43 min drive

Restaurants

  • ‪Springer's Homemade Ice Cream - ‬2 min walk
  • ‪Fred's Tavern & Liquor Store - ‬1 min walk
  • ‪Stone Harbor Bar & Grill - ‬2 min walk
  • ‪Yacht Club of Stone Harbor - ‬11 min walk
  • ‪Avalon Brew Pub - ‬2 min drive

About this property

The Reeds at Shelter Haven

Bayside hotel with 2 restaurants and 2 hot tubs
The Reeds at Shelter Haven offers 37 accommodations with iPod docking stations and safes. Beds feature Frette Italian sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 37 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at WaterStarGrille(seasonal), one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
WaterStarGrille(seasonal) - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
The Sax - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: USD 6 to 25 for adults and USD 6 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Sax
  • WaterStarGrille(seasonal)

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 25 for adults, and USD 6 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Reeds Shelter Haven
Reeds Shelter Haven Hotel
Reeds Shelter Haven Hotel Stone Harbor
Reeds Shelter Haven Stone Harbor
Shelter Haven
The Reeds at Shelter Haven Hotel
The Reeds at Shelter Haven Stone Harbor
The Reeds at Shelter Haven Hotel Stone Harbor

The Reeds at Shelter Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 307 reviews
Rating 8 - Good. 55 out of 307 reviews
Rating 6 - Okay. 17 out of 307 reviews
Rating 4 - Poor. 11 out of 307 reviews
Rating 2 - Terrible. 6 out of 307 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight
The Reeds is a beautiful place, immaculate with great service. I will definitely be back.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.
Stayed 1 night in Dec 2024

10/10 Excellent

CAROLE

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We unexpectedly had to get a hotel room for a couple days do to an illness and was happy to see that The Reeds had vacancy at a fantastic price. Clean and comfy!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like at the Reeds.. the staff.. the place r all expectional..
Stayed 2 nights in Dec 2024

4/10 Poor

Joseph

Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

judith

Stayed 1 night in Oct 2024

10/10 Excellent

Ruben, Nutley

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Amenities, property conditions & facilities
Lights don’t work. Can’t turn off or dim, no light in the bathroom unless you turn all the lights on. Tried everything, just weird.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

MICHELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robbi

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Amenities
Everything was great
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Disliked: Cleanliness, staff & service
Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍). Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K! I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!! Will definitely return!
Stayed 1 night in Aug 2024

6/10 Okay

Sandi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.
Stayed 3 nights in Aug 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Enakshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024