2/10 Terrible
Joseph
Travelled with family
26 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse experience in a hotel in my entire life. The elevator did not work the entire time, and I had to go up 5 flights of stairs daily with family and luggage. The coffee machine did not work in the extremely little 'free' breakfast they had to offer. The entire entrance lobby is in shambles and under construction! When I asked for some kind of a discount, refund or anything to compensate for the hell my family endured, they refused to offer anything!! I will never use their hotel again, and will warn anyone and everyone to not trust this ruthless company that placed my family in harms way with the open construction everywhere, and the broken elevator that forced us all to enter scary hallways and staircases alone with no security cameras or anything. HOW CAN ANY COMPANY NOT COMPENSATE THEIR CUSTOMERS WHO SUFFERED BY THEIR GREEDY DEEDS- They should have warned any person booking at this time of construction. What they did to my family and others was despicable, and with no empathy for the customer and consumer. Sad sad week.
Joseph
Stayed 6 nights in Aug 2024