2/10 Terrible
Nathan
Travelled with family
24 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience all the way around.
We got to the hotel about 10:30 pm after arriving late at sea tac. My
Wife and I with our 3 children all under 6 years of age. First impression when we pulled up was a parking lot with multiple cars running with people smoking marijuana in them. Front desk lady was dressed unprofessional with a sweater with weed leafs on it but she was nice. Finally get our room keys and we headed in the back door where the entire hallway all the way to the elevator smelt
Like weed. We headed up to the 3rd floor where it smelt like drug smoke throughout the entire floor. Get into our room and there was black crumb stuff on the beds not sure what it was. Bathroom walls and floor were dirty sitting on the toilet for just a few minutes I had ants crawling up my leg. I was hesitant about staying after seeing what we were dealing with but we had been tracking for 8 hours already and had a 3 hour drive ahead of us to get home still so we decided to stay. We finally fell asleep around 11:30 and woke up at 6am to loud banging coming from the room below us. Then I received a call from the front desk telling us the people below us had complained that we were up all night and they would like to get some sleep. We were quiet all night as we were asleep. We left the room at around 6:30 am and left the room key on the counter. It has been 3 days since our stay at the hotel and we found head lice in my
Oldest daughter’s hair this morning. I would not recommend this hotel to anyone and a refund would be nice
Nathan
Stayed 1 night in Jan 2025