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Club Wyndham Smoky Mountains

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Wyndham Smoky Mountains

Exterior
2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Property grounds
Property grounds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Hot tub
  • Pool
  • Air conditioning

Explore the area

Map
308 Collier Drive, Sevierville, TN, 37862
  • NASCAR SpeedPark Smoky Mountains
    3 min drive
  • Tanger Outlets
    3 min drive
  • Hillside Winery
    6 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    7 min drive

Room options

View all photos for Condo, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Condo, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

Condo, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

With a stay at Club Wyndham Smoky Mountains, you'll be centrally located in Sevierville, a 4-minute drive from Titanic Museum and 13 minutes from Dollywood. .This family-friendly hotel is 12.3 mi (19.8 km) from Great Smoky Mountains National Park and 3.9 mi (6.2 km) from Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 4 min drive
  • Hatfield and McCoy Dinner Show - 4 min drive
  • Christmas Place - 5 min drive
  • Island at Pigeon Forge - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪WonderWorks Pigeon Forge - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Club Wyndham Smoky Mountains

Family-friendly hotel with 2 outdoor pools and 2 indoor pools
Club Wyndham Smoky Mountains offers 558 accommodations with washers/dryers and safes. Accommodations offer separate dining areas. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 558 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Make a splash in one of the 2 indoor and 2 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Mini golf
  • Playground
  • Sauna
  • A hot tub

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Separate dining area
  • Separate living room
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Smoky Mountains Wyndham
Wyndham Smoky Mountains
Wyndham Smoky Mountains Condo
Wyndham Smoky Mountains Condo Sevierville
Wyndham Smoky Mountains Sevierville
Wyndham Smoky Mountains Hotel
Sevierville Wyndham
Wyndham Sevierville
Wyndham Smoky Mountains Hotel Sevierville
Wyndham Smoky Mountains
Club Wyndham Smoky Mountains Hotel
Club Wyndham Smoky Mountains Sevierville
Club Wyndham Smoky Mountains Hotel Sevierville

Club Wyndham Smoky Mountains Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 334 out of 562 reviews" "
Rating 8 - Good. 137 out of 562 reviews" "
Rating 6 - Okay. 54 out of 562 reviews" "
Rating 4 - Poor. 23 out of 562 reviews" "
Rating 2 - Terrible. 14 out of 562 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Etta

There was roaches in our room and my daughter couldn’t sleep because of that. We call to let them know and know one ever called us back. My daughter’s birthday was ruined because of that. She was very disappointed. And till now no one ever call us back to ask how we felt. Can never book them again
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 4 nights in Aug 2024

4/10 Poor

Kelly

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty carpets turned out feet black
Stayed 3 nights in Aug 2024

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, great location!
Stayed 4 nights in Jun 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was located near alot of attractions and dining options. Shopping is convenient. Suites are quiet and comfortable. Beds are comfortable. Parking can get crowded in the evening. Exersize room was well appointed. The outdoor pool is a little small for the size of the resort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was easy n staff were very accommodating after hotels.com called me the morning of my stay stating my room was unavailable and I would only be able to get a 1 bedroom instead of the 2 bedroom I had booked 4 mo. In advance. When I went to check in the front desk told me that was incorrect and they got me into the 2 bedroom. They were so helpful and told me next time to call them directly for clarification. I would definitely stay here again but unlikely to book through hotels.com.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Ryan

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
5 star
Stayed 2 nights in Jan 2024

10/10 Excellent

Salisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Shanta

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
A side from the sink drain stopper being stuck closed in the 2nd bathroom. Our stay was great! Our 2 bedroom condo provided enough space and comfort for our family. We will definitely stay at Wyndham again and we have recommended others to do so as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nivea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and rooms are kept very clean! Driveways are steep and sometimes confusing to get around property. Nice visit!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In TN for business hotel was clean and very convenient location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for the stay. The apartment was much larger than i expected. The place was clean. The family loved it. No complaints.
Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Christine

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Cristen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in my guest was not allowed to enter the room without myself being there in person, as I was about 45 minutes behind in travelling. Even tho I had been contacted by Wyndham and asked to email guest information and vehicle descriptions. The room was below average especially for a "Resort" description. Could hear everything outside and from adjoining rooms. Shower wouldn't drain so had to stand in 4" of water. Parking was terrible. Overall the whole feel of the place was dirty, old and not inviting. I stay at alot of places and rarely write reviews, especially for below average places but this deserves to be known. Wyndham is not Marriot caliber and never will be.
Stayed 2 nights in Dec 2023