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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Exterior
Bar (on property)
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪17 min walk‬
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Sevierville Convention Center
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$182
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includes taxes & fees
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About the area

Sevierville

With a stay at Quality Inn & Suites Sevierville - Pigeon Forge in Sevierville, you'll be within a 5-minute drive of Wilderness at the Smokies and Sevierville Convention Center. .This hotel is 4.9 mi (7.9 km) from Titanic Museum and 6.6 mi (10.6 km) from Island at Pigeon Forge.

What's nearby

  • Wild WaterDome - 14 min walk - 1.2 km
  • Soaky Mountain Waterpark - 17 min walk - 1.4 km
  • Wilderness at the Smokies - 17 min walk - 1.5 km
  • Sevierville Convention Center - 18 min walk - 1.5 km
  • Sevierville Golf Club - 18 min walk - 1.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬19 min walk
  • ‪Cracker Barrel - ‬11 min walk

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Taisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought my family for a birthday trip, rude staff very very poor customer service. We came specifically for the heated pool and hot tub, hot tub was a luke warm bath and heated pool was cold. Wasted money even booking here. The only good thing was the orange juice in the machine had pulp, I'll give them that. Oh and they don't have vending machines so don't look forward to that midnight snack. Just book somewhere else so you're not freezing and mad.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our 6 and 8 year old sons and loved how there was a separate sleeping area and sitting area. We were able to tuck them into bed and still spend quality time with each other in the other part of the room without waking them.
Stayed 2 nights in Nov 2024

6/10 Okay

Tammy

Liked: Staff & service
The hot tub in pool area was not working ! Bath tub had visible ring jets in tub not working ! One light in bedroom was out ! Not what i was accustom to with quality inn!
Stayed 1 night in Dec 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Book through motel Expedia is not what it seems!!!
Stayed 2 nights in Nov 2024

8/10 Good

Chevelle

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Disliked: Property conditions & facilities
Clean, but old and in disrepair
Stayed 1 night in Dec 2024

8/10 Good

Jose A

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Indoor pool front view.
Love that we were in front of the indoor pool. Kept the room warmer.
Stayed 2 nights in Nov 2024

4/10 Poor

Tara

Travelled with family
Trash/cigarette butts/surrounded by construction
Stayed 2 nights in Nov 2024

10/10 Excellent

Linzee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family loved it here
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brooks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Will be staying there again in the future! Breakfast was great! Indoor pool and hot tub were as well!
Stayed 2 nights in Nov 2024

2/10 Terrible

Hunter, Pocatello

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room was old and dingy, had holes in the wall, power outlets were installed incorrectly and the worse view from the balcony.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Stayed 5 nights in Oct 2024

8/10 Good

Donald

Was on our route close to dolly wood
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness
Target is right next door. Shower was small and shower head wasn’t very high. I had to been down and I’m 5’9”. Towels were clean and beds were comfy and the room was huge!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities
The ice machine was broke on the third floor. We requested the first floor due to my mother recently having foot surgery but they said the first floor was saved for guests with pets. The rooms were a great size. The shower was small- if you’re taller than 5’9” you have to bend down. The towels were good and clean and beds were comfy, too. I would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Travelled with group
Liked: Staff & service
floor in my room had fresh red mud in several pla
Stayed 3 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom sink continuously leaked and there was water all in the floor in the bathroom when we woke up. There was also a stain on the couch that looked like blood.
Stayed 1 night in Nov 2024