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The Resort at Governor's Crossing

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Resort at Governor's Crossing

Exterior
Children's play area - outdoor
Game room
Basic Studio, 1 Queen Bed, Kitchen
Water park

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • NASCAR SpeedPark Smoky Mountains
    3 min drive
  • Tanger Outlets
    3 min drive
  • WonderWorks
    4 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    8 min drive

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

Located in Sevierville, The Resort at Governor's Crossing is within a 5-minute drive of Tanger Outlets and Titanic Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from WonderWorks and 3.4 mi (5.5 km) from Dollywood's Splash Country.

What's nearby

  • Tanger Outlets - 3 min drive - 1.8 km
  • Titanic Museum - 3 min drive - 3.1 km
  • WonderWorks - 4 min drive - 2.9 km
  • Island at Pigeon Forge - 7 min drive - 5.9 km
  • Dollywood's Splash Country - 7 min drive - 5.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and ovens. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This Victorian hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Free water park access
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Dining table
  • Fence around the pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Kitchen
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Fridge
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The seasonal pool will be open from March 03 to October 29
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 796 out of 1280 reviews" "
Rating 8 - Good. 297 out of 1280 reviews" "
Rating 6 - Okay. 117 out of 1280 reviews" "
Rating 4 - Poor. 41 out of 1280 reviews" "
Rating 2 - Terrible. 29 out of 1280 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leviticus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying there. My kids had so much fun in the pools. There is a lot of different activities to do. All around a good place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse thing about our stay was the toilet paper. Everything g else was great! It’s family and budget friendly, it’s off the main strip but close enough to everything. We especially loved the kitchen (we are a family of 4 so dinning out every evening can get very expensive) and it’s right across from Walmart. Both kids, 16 & 8 had a blast at the water park (us parents did too). Our room was a little outdated, but fresh and clean. The bed was so comfortable and I loved the pillows. Overall, we really enjoyed the Resort, and are already planning out trip back for next year!
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Constance

Travelled with family
Best Trip Ever!!!!
This was one of the best vacations ever! The staff was amazing! The cleanliness of the hotel was outstanding! The experience was phenomenal! We will definitely be back!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the family. The room was very good other than the bathroom which needed remodeling. The door to the room stuck which is an easy fix. The only problem we saw was the steps to the pool had a very sharp edge instead of round which isn’t great. I’d be surprised if there hasn’t been several people sustain cuts from them. Overall it was a great place for a family getaway!
Stayed 2 nights in Aug 2024

8/10 Good

Robert C

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great resort! Poor upkeep to activities.
The people were very friendly and accommodating. Condition was average. In a scale of 1-10, 1 being the worst, I’d say a 6. They advertise multiple amenities that aren’t the best of quality. The putt putt course is unplayable. The movie in the lawn stopped a lot and the mequitos were horrible. Not all arcade games or soda machines were operable. I’d suggest stocking up on snacks and drinks across the street at WalMart. The build a buddy and pillow making wasn’t really worth the money it cost, but it made the kids happy. Very low budget version of build a bear and a pillow. More of an arts and crafts project. But the pool and playground was clean and in great shape. Very shape and always had a well trained lifegaurd on staff that was very attention oriented. I’d for sure go back with our family, but I’d plan to do more off of the resort than on the resort.
Putt putt
Putt putt
Stayed 4 nights in Aug 2024

10/10 Excellent

Dorel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool
Stayed 5 nights in Aug 2024

10/10 Excellent

Nica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Judith

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort
Loved our stay at Governor’s Crossing Resort. They have friendly staff, very clean rooms, and very attentive & prompt if you run into any issues. The kids really enjoyed the water park too! It’s in a great and convenient location in Pigeon Forge-Sevierville. We will definitely be back soon.
Stayed 6 nights in Aug 2024

10/10 Excellent

Krenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with family. Great location.
Stayed 1 night in Apr 2024

6/10 Okay

Brock

Travelled with family
Liked: Cleanliness, staff & service
The amenities on this property are misleading. If you are staying there for the water park ( which is why I picked this place) you will be disappointed. The "indoor waterpark" has a pool and 2 waterslides and another little play area. The "outdoor waterpark" has a pool, 2 slides, small lazy river and play area for small kids. My kids got bored very fast. Also the "arcade" is 2 small rooms with a few games each and some of the games did not work.The gym (which my son needed the treadmill to train for races) was being renovated and there was nothing they could do to help us but tell us to go across the street so we could pay 65.00 per person for the week. However, with all that being said, the rooms were very nice and very clean. The staff was very friendly and tried to help the best they could.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Amenities
Everything thing was superb except the beds were miserably hard and killed my sciatica.
Stayed 3 nights in Aug 2024

6/10 Okay

zachary

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The room was dirty, the shower needed work, and the bathroom had dirt and hair, but the kids had a good time.
Stayed 1 night in Aug 2024

2/10 Terrible

Makayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!!!
Toe nails and finger nails in the floor. Dirty bead spread. Leaking fridge. Absolutely disgusting and Unacceptable.
Stayed 2 nights in Aug 2024

8/10 Good

ronen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jana

Stayed 1 night in Apr 2024

6/10 Okay

jerry

Travelled with family
Liked: Staff & service, amenities
Different activities nice. Need to upgrade pool area , too small of water play area
Stayed 2 nights in Aug 2024