Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Water park
Executive Suite, 1 Bedroom | Living area
Ice skating

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wild WaterDome
    6 min walk
  • Soaky Mountain Waterpark
    7 min walk
  • Wilderness at the Smokies
    8 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    11 min drive

Room options

Standard Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Accessible

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (2 Queen Beds with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Sevierville

Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center, a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets. .This family-friendly resort is 5.7 mi (9.2 km) from WonderWorks and 5.9 mi (9.4 km) from Titanic Museum.

What's nearby

  • Wild WaterDome - 6 min walk - 0.6 km
  • Soaky Mountain Waterpark - 7 min walk - 0.7 km
  • Wilderness at the Smokies - 8 min walk - 0.7 km
  • Sevierville Convention Center - 8 min walk - 0.8 km
  • Sevierville Golf Club - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort with 7 restaurants connected to the convention center in Sevierville
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This resort also features concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Hidden Trail Bar and Gril, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 7 restaurants and 2 coffee shops
  • 3 poolside bars and 4 bars/lounges
  • Room service available

Restaurants on site

  • Hidden Trail Bar and Gril
  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Mountain Marketplace
  • Grizzly Grill

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Ice skating
  • Indoor pool
  • Lifeguards on-site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (200000 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1540 out of 2784 reviews" "
Rating 8 - Good. 637 out of 2784 reviews" "
Rating 6 - Okay. 309 out of 2784 reviews" "
Rating 4 - Poor. 159 out of 2784 reviews" "
Rating 2 - Terrible. 139 out of 2784 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

contrina

Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All activities and conveniences a family could hope for in a resort. The staff was kind and helpful. The grounds and amenities were all clean and well cared for. It was a wonderful experience worth repeating!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the Wilderness! We have stayed several times in the past, but this was the first time staying at the Stone Hill Lodge. As always, our stay was comfortable, and our kids had a blast at the water park!
Stayed 1 night in Aug 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place we come every year so much to do for all ages
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to take teenagers to enjoy their evenings at the hotel. Fun place for the whole family.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Twinkle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay! Perfect for kids and teens!
Stayed 1 night in May 2024

10/10 Excellent

Emily, oakdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it included access to THREE water parks! The soaky mountain water park was awesome, not super crowded and much better than Dollywood splash country! So worth the resort price
Stayed 1 night in Aug 2024

4/10 Poor

Karen

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
I have bad knees & requested a room close to elevator / lobby, but that was not noted on my stay. So our room was several long corridors away—think the hotel in The Shining. No signage made things hard to find, and overpriced, mediocre restaurants had random hours not posted.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Aug 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Jennifer, Chattanooga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness, the ambiance, the great attitude of staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day in sunshine
Great for all my grandchildren we enjoyed
Stayed 4 nights in Jun 2024

10/10 Excellent

Edith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for family fun!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be staying again next year. It was fun for the kids, very clean, safe, and relaxing. We had a very enjoyable time!
Stayed 2 nights in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Fun stay!
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Will definitely be back!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deb

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fun and exciting place.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We stayed at the wilderness to use the many water parks. I called the hotel a couple times before booking to check on the locations and ask questions about the sizes of the water parks. As soon as we areived I got a text message saying the indoor park was closed for the week for scheduled maintenance and repairs. No one mentioned that in the 3 previous calls I made. I called 3 days before we stayed. The stone hill lodge was not the nicest. The carpet in the hall was very bumpy and looked like it was coming up. Our bathroom in the hotel room was very moldy. The ceiling had mold all over it. We parked in the parking garage one night and noticed there was broken window glass all over so we ended up moving our car for safety purposes. We called housekeeping for extra blankets which the front desk said to do when we checked in. They said we would need to go back down to the front desk and get them ourselves. When we went to the front desk they had no blankets but were able to give us an extra set of sheets. The second night we called housekeeping again and they said they would bring us blankets and then they never showed up. Although the hotel was close to soaky mountain (which we loved) we would not stay there again. Maybe the other buildings of the wilderness were nicer but not the stone hill. Way too much money for what it looks like. We have stayed at many water park hotels and this was by far the worst. My kids even commented about the way things looked.
Stayed 2 nights in Aug 2024