Regal Riverside Hotel

4.0 star property

Photo gallery for Regal Riverside Hotel

Lobby
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
LCD TV
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
34-36 Tai Chung Kiu Road, Sha Tin
  • Prince of Wales Hospital
    ‪10 min walk‬
  • Ten Thousand Buddhas Monastery
    ‪2 min drive‬
  • Sha Tin Race Course
    ‪4 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

Standard Queen Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

SPA Deluxe King Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

SPA Superior Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Premier Riverview Twin Room

  • Sleeps 3
  • 2 Twin Beds

Premier Riverview King Room

  • Sleeps 3
  • 1 King Bed

Royal Suite

  • 103 sq m
  • Sleeps 3
  • 1 King Bed

Premier Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Executive Club Riverview King Room

  • Sleeps 3
  • 1 King Bed

Prime Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Premier Queen Single Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Executive Club Superior Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

Executive Club Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

Premier Queen Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

Superior Twin & Sofa Bed Room

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Presidential Suite

  • 138 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

Superior Triple Room

  • Sleeps 4
  • 3 Large Twin Beds

Deluxe Twin & Sofa Bed Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

Prime Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 4
  • 3 Large Twin Beds

Prime Deluxe Twin & Sofa Bed Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Executive Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Standard Queen Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Club Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Executive Club Riverview Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Premier Riverview Queen Single

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Executive Club Superior King Room

  • Sleeps 3
  • 1 King Bed

Premier Riverview Queen Queen Room

  • Sleeps 4
  • 2 Queen Beds

Executive Club Deluxe Twin & Sofa Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Prime Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

About the area

Sha Tin

Located in Sha Tin (Sha Tin Wai), Regal Riverside Hotel is within a 10-minute walk of Sha Tin Park and Prince of Wales Hospital. .This eco-certified hotel is 0.9 mi (1.4 km) from Tsang Tai Uk Village and 1 mi (1.7 km) from Ten Thousand Buddhas Monastery.

What's nearby

  • Sha Tin Park - 8 min walk - 0.7 km
  • Prince of Wales Hospital - 10 min walk - 0.8 km
  • Ten Thousand Buddhas Monastery - 2 min drive - 1.7 km
  • Chinese University of Hong Kong - 4 min drive - 4.3 km
  • Sha Tin Race Course - 4 min drive - 4.4 km

Getting around

  • Hong Kong Kai Tak Station - 10 min drive
  • Hong Kong Sha Tin Station - 11 min walk
  • Hong Kong International Airport (HKG) - 34 min drive

Restaurants

  • ‪濠餐廳 - ‬2 min walk
  • ‪味房居食屋 - ‬2 min walk
  • ‪Sushi Tokumi 德美壽司 - ‬4 min walk
  • ‪Moon River - ‬1 min walk
  • ‪Cafe Kolvwvia - ‬4 min walk

About this property

Regal Riverside Hotel

Eco-certified hotel with 8 restaurants and a health club
Regal Riverside Hotel offers 1147 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels.

Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 1147 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and blackout drapes/curtains.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at one of the hotel's 8 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Sha Tin? This hotel has 5909 square feet (549 square meters) of space consisting of conference space and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Scene - Onsite bar.
Avanti Pizzeria - This steakhouse specializes in Italian cuisine and serves lunch and dinner. Open daily.
Taiwan Delight - This restaurant specializes in Taiwanese cuisine and serves lunch and dinner. Open daily.
Regal Court - This fine-dining restaurant serves lunch and dinner. Open daily.
Vi - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Parking on site (HKD 330 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • 8 restaurants
  • A bar/lounge

Restaurants on site

  • Avanti Pizzeria
  • Regal Court
  • Scene
  • Taiwan Delight
  • Vi

Things to do

  • Health club
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 5,909 square feet of conference space

Outdoors

  • Garden
  • On a river

Spa

  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per accommodation, per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: HKD 330 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Free WiFi in public areas is limited to 30 minutes per day

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Regal Riverside Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1114 reviews
Rating 8 - Good. 447 out of 1114 reviews
Rating 6 - Okay. 193 out of 1114 reviews
Rating 4 - Poor. 105 out of 1114 reviews
Rating 2 - Terrible. 79 out of 1114 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lili

Stayed 6 nights in Dec 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it is closest to hospital to visit my relative. I saw the photos and it looked decent. However, when I arrived it was totally different. First thing I spotted the white balloons as decoration on the ceiling in the lobby was so dirty and it appeared to be grey. When I got into the room, the toilet water was black and I already felt the place dirty. The temperature control looked like it was from 1972. There was a sign in the shower saying close the door when shower otherwise would trigger the alarm??? Some part of the carpet was out and some type of wire was totally exposed. I decided I couldn’t stay there and booked the nearby courtyard Marriott even though it was further away from the hospital. When I checked out, the same lady at the concierge knew I had booked 4 nights but didn’t even ask why I wanted to check out the same day. Talked to Expedia and still waiting for possible refund. First time in my life telling others don’t book a hotel, this one is the first.
Stayed 4 nights in Dec 2024

8/10 Good

Wai Man Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main reason I choose Regal Riverside was the room space is comfortable and not cramp. Also, public transport is easily available.
Stayed 1 night in Dec 2024

8/10 Good

Morgan, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except if it's not close to the MTR stations. So, transportation is a little inconvenient. The rooms are huge for HK standard.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Bathroom needs remodel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Felix

Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Miho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Mandy

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very well set up rooms. Plenty of room for luggage and excellent employees.

6/10 Okay

Keith

Disliked: Property conditions & facilities
Need to change the room for 2 times as the condition were no good
Stayed 1 night in Dec 2024

10/10 Excellent

NELSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the room have USB port will be better.
Stayed 1 night in Nov 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities
A good location which is close to the Metro station and bus stops. The reception staff is very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

NELSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs. Hotel is old but in good location , walkable to two subway lines、bus stops and shopping mall.
Stayed 6 nights in Nov 2024

6/10 Okay

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Aug 2024

4/10 Poor

FAN KWONG CHARLES

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water leaking from bathroom and poor maintenance
The bathroom was in bad condition. Water was leaking from there to the door entrance and the bed adjacent to the wall. The carpet was wet and even the bed skirt was wet. There was water wet stains on the wall outside the bathroom. Air conditioning was put on while we entered the room in first time, and apparently the housekeeper department realized the room was not in good condition so it kept the air conditioning on at all times. We noticed the leaking status on the second night and requested to move to another room ( #749 to #758) The agent commented and admitted this is an old hotel so it is not common to have such worse conditions! location wise it is closer to our friends nearby, but to pick this hotel is one of the worst experience in hotel staying of east Asia.
Stayed 3 nights in Nov 2024

8/10 Good

Da Bao

Travelled with group
Liked: Cleanliness
Ordinary but clean
Stayed 1 night in Nov 2024

8/10 Good

Che Wing

Travelled with family
Liked: Amenities
The hotel is very dated but you pay for what you get Public transport very good and within walking dis table to the shopping centres and train stations
Stayed 1 night in Nov 2024

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thirt time stay here. Like the area, we are planning when we come to visit Hong Kong again, will stay here again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Gordon

Make sure you get the right room
Stayed 6 nights in Nov 2024

2/10 Terrible

Gordon

Business traveller
Disliked: Amenities, property conditions & facilities
Besides a bed and bathroom, not even a desk nor a bench for suitcases. Doesn’t matter a chair nor a closet can fit in the belongings for one person. My backpack, hand carrying bag and my suitcase are all on the floor. I can only place my laptop on the bed!!
Stayed 3 nights in Nov 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy neighbours
It was mostly good and we had an amazing view. We had six nights and could hear our neighbours on both sides every night but that was the only negative thing.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yee Wan

Stayed 3 nights in Oct 2024