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Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property

Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Exterior
Suite, 1 Bedroom (Worklife)
Bar (on property)
Point of interest
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

Map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪1 min walk‬
  • People's Square
    ‪7 min walk‬
  • Former French Concession
    ‪9 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Shanghai Nanjing Road by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (174)
The price is NZ$263
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Shanghai Nanjing Road by IHG

About the area

Shanghai

With a stay at Crowne Plaza Shanghai Nanjing Road by IHG, you'll be centrally located in Shanghai, steps from Nanjing Road Shopping District and 7 minutes by foot from People's Square. .This luxury hotel is 0.6 mi (0.9 km) from West Nanjing Road and 2.7 mi (4.3 km) from The Bund.

What's nearby

  • Nanjing Road Shopping District - 1 min walk
  • People's Square - 7 min walk
  • West Nanjing Road - 11 min walk
  • Yu Garden - 3 min drive
  • The Bund - 5 min drive

Getting around

  • People's Square Station - 11 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 29 min drive

Restaurants

  • ‪丽晶轩 - ‬1 min walk
  • ‪串场 - ‬1 min walk
  • ‪凯乐文地中海餐厅 - ‬1 min walk
  • ‪Jamaica Blue - ‬1 min walk
  • ‪一茶一坐 - ‬2 min walk

About this property

Crowne Plaza Shanghai Nanjing Road by IHG

Luxury Shanghai hotel in Downtown Shanghai with 2 restaurants
Crowne Plaza Shanghai Nanjing Road by IHG offers 390 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 390 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Comely, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Comely - This restaurant serves breakfast, lunch, and dinner.
Regent Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 256-256 for adults and CNY 0-128 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Comely
  • Regent Chinese Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 286.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults, and CNY 0 to 128 for children
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 35 inches (90 centimeters) and taller for breakfast.

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 266 reviews
Rating 8 - Good. 71 out of 266 reviews
Rating 6 - Okay. 20 out of 266 reviews
Rating 4 - Poor. 8 out of 266 reviews
Rating 2 - Terrible. 8 out of 266 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

4/10 Poor

Melvin

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No AC, very hot. No portable AC or fan
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in downtown Shanghai
Excellent value comfortable hotel in downtown Shanghai. Breakfast was excellent and service perfect. Would recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Georgius randy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is clean but the the doesn’t work, there busy with working in the building every day is very noisy if you at the low level
Stayed 3 nights in Nov 2024

4/10 Poor

annabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I need to check out 2 days earlier due to the flight changes. Hotel will charge 1000 RMB for any changes, and without returning any prepaid fee for breakfast, even Expedia talked to the booking dept.. This is a hotel like emperor's daughter, who doesn't worry no one will marry the daughter due to the location. There is no customer focused philosophy. They actually could sell the hotel easily at weekend, but they refused to make the change for free, even I offered to use the two nights I've paid in two weeks. They are not flexible at all, customer's needs meant nothing to them. I would not recommend to stay in this hotel unless you are very sure that you could stay the entire booking time. Otherwise, their penalty is readily available for you. I normally do not like to leave any comments on hotels, but I was surprised by the lacking customer orientated hotel with the brand of Crown Plaza. I am not sure I would trust the name of Crown Plaza as I used to! There are plenty choices out there.
Stayed 1 night in Nov 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water on 23rd floor
Stayed 8 nights in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Nov 2024

10/10 Excellent

seesee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is great. Very conveniently located but I’m learning that nanjing road, while very convenient, is the ultra touristy area of Shanghai. On the plus side, shops will accept cash in this area. Usually they seemingly only accept Alipay/wepay. We used the pool and it was clean and in a cool atrium, although very chlorinated.

10/10 Excellent

Yu

Stayed 6 nights in Oct 2024

10/10 Excellent

aman

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to go anywhere. Friendly staff. But room should be more clean more detailed.
Stayed 20 nights in Oct 2024

6/10 Okay

Summer

Stayed 3 nights in Oct 2024

10/10 Excellent

NAKANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上海三日間滞在で利用しました。 南京东路のほぼ中心、南京东路に面しており、外灘までも歩いて行ける距離。 予約時に、このホテルでの最も安いプランでしたが24階の東向きの部屋からは上海タワーも一望でき、安心・落ち着いて滞在できました。
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply, the entire experience at the Crowne Plaza was enjoyable. It is located on Nanjing Rd and just 300mtrs to the Metro and not too far away from the Bund. Taxi to important locations like Yu Garden or Pudong was less than $5 dollars AUD. Obviously being in the heart of the shopping district gives you 100's of food and shopping options within 10mins of walking so Ideal for convenience, even the Museum is barely 15mins walk. And if you're game, the metro is just as easy to get around. Probably the nicest thing is the staff and facilities. They couldnt have been more helpful and courteous and that makes all the difference.
Stayed 3 nights in Oct 2024

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
convinient location
Stayed 4 nights in Oct 2024

10/10 Excellent

Guek Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We were upgraded to a suite and the room is very nice and comfortable. The service is great and the location is the best. You can just walk onto the shopping street!
Stayed 1 night in Oct 2024

10/10 Excellent

Ong Shi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is spacious and clean.
Stayed 4 nights in Oct 2024

8/10 Good

RAMON JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

FRANCISCO

Stayed 1 night in Sep 2024

8/10 Good

Ivan

Liked: Cleanliness
Non-central air conditioning. Able to adjust temperature freely.
Stayed 6 nights in Oct 2024