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Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property

Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Exterior
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Point of interest
Suite, 1 Bedroom (Worklife)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service

Explore the area

Map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪1 min walk‬
  • People's Square
    ‪7 min walk‬
  • The Bund
    ‪5 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Grand Central Hotel Shanghai

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is NZ$264
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Grand Central Hotel Shanghai

About the area

Shanghai

With a stay at Crowne Plaza Shanghai Nanjing Road by IHG, you'll be centrally located in Shanghai, steps from Nanjing Road Shopping District and 7 minutes by foot from People's Square. .This luxury hotel is 0.6 mi (0.9 km) from West Nanjing Road and 2.7 mi (4.3 km) from The Bund.

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.1 km
  • People's Square - 7 min walk - 0.7 km
  • West Nanjing Road - 11 min walk - 1.0 km
  • Yu Garden - 3 min drive - 2.4 km
  • The Bund - 5 min drive - 4.3 km

Getting around

  • People's Square Station - 11 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪丽晶轩 - ‬1 min walk
  • ‪串场 - ‬1 min walk
  • ‪凯乐文地中海餐厅 - ‬1 min walk
  • ‪Jamaica Blue - ‬1 min walk
  • ‪必爱歌 - ‬3 min walk

About this property

Crowne Plaza Shanghai Nanjing Road by IHG

Luxury hotel with 2 restaurants and a fitness center
Crowne Plaza Shanghai Nanjing Road by IHG offers 390 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 390 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Comely, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Comely - This restaurant serves breakfast, lunch, and dinner.
Regent Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 256 to 256 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Comely
  • Regent Chinese Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 286.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults, and CNY 0 to 128 for children
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 35 inches (90 centimeters) and taller for breakfast.

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 290 reviews
Rating 8 - Good. 75 out of 290 reviews
Rating 6 - Okay. 23 out of 290 reviews
Rating 4 - Poor. 8 out of 290 reviews
Rating 2 - Terrible. 8 out of 290 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

ANIL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST A VERY OLD HOTEL WITH NO UPKEEP MAKING FOOL OF PEOPLE AS LOCATION IS GOOD FOR TOURIST
Stayed 5 nights in Dec 2024

10/10 Excellent

wuiston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the hotel staff was really nice and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Nontarida

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is perfect and convenient for tourists however the room is quite old and the heater was too hot the a/c system run the same temp for a whole building, we have to open the window instead and that cause a noisy problem
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Unfortunately the room and probably the whole hotel was very hot. There was no way to turn the AC on since it is disabled for the winter. This seems to be a common denominator across all hotels in the area, I don’t think it is unique to this one. So I had to open a window. However, It was small window with a very tiny crack. It took more than a day to cool off. The first night was as hot as an oven and very uncomfortable. Sleeping was not an option. Second night it was heaven.
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at heart of Shanghai! Busy area loaded with shops, department stores, and restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

My

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect start to our trip
We spent three nights at the Crowne Plaza at the beginning of our trip to China, and it was fantastic. Highlights: Prime Location: The hotel is ideally located right next to Nanjing Road, making it easy to explore the area on foot. It’s also within walking distance of the iconic Bund, which was a major plus. Local Breakfast Options: Instead of the hotel’s buffet, we enjoyed trying Chinese breakfast items from nearby street shops off Nanjing Road. There are also numerous coffee shops in the area for a quick caffeine fix. Exceptional Service: The staff were very friendly and went out of their way to be helpful, adding to the overall positive experience. Stunning City Views: Our room offered a spectacular view of the city, including the Bund, which made our stay even more memorable. Overall: The Crowne Plaza was a fantastic choice for kicking off our trip. We thoroughly enjoyed our time and would highly recommend it.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meng Yan Yan our cleaner was exceptionally helpful and attended to every need during our stay. She was very friendly as well
Stayed 8 nights in Nov 2024

10/10 Excellent

Sheryl

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Ron

Stayed 3 nights in Nov 2024

10/10 Excellent

Hong Seng, Singapore

Stayed 10 nights in Oct 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay the hotel when I am travelling to Shanghai next time
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Your usual international hotel with no extra
I've been travelling around a few cities in China before checking in to this hotel. First, check in was really slow. Room was pretty standard of an international hotel. Nothing more nothing less. Housekeeping was minimal. Showercap was not replaced even though it was lost on the first day so my girl had to shower without a shower cap on the next few days. For some reasons she couldn't wash her hair during that few days so it was very inconvenient. Ran out of toothpaste too. There are a lot more local hotels that are high tech, better service and at half the price . So totally NOT worth the amount paid. But if you are looking for nice bed and good location, this hotel fulfils the requirements.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
This Crowe Plaza on Nanjing road is arguably the most convenient location you can stay for the first time visiting Shanghai. My room was clean, staffs were friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located just a block to the people square metro station, busy pedestrian plazar surrounded posh shopping malls, restaurant close to the Bund.
Stayed 7 nights in Nov 2024

6/10 Okay

JUN

Disliked: Staff & service, amenities, property conditions & facilities
Old.
Stayed 5 nights in Oct 2024

10/10 Excellent

RONG

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 19 nights in Oct 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

4/10 Poor

Melvin

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No AC, very hot. No portable AC or fan
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in downtown Shanghai
Excellent value comfortable hotel in downtown Shanghai. Breakfast was excellent and service perfect. Would recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Georgius randy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is clean but the the doesn’t work, there busy with working in the building every day is very noisy if you at the low level
Stayed 3 nights in Nov 2024

4/10 Poor

annabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I need to check out 2 days earlier due to the flight changes. Hotel will charge 1000 RMB for any changes, and without returning any prepaid fee for breakfast, even Expedia talked to the booking dept.. This is a hotel like emperor's daughter, who doesn't worry no one will marry the daughter due to the location. There is no customer focused philosophy. They actually could sell the hotel easily at weekend, but they refused to make the change for free, even I offered to use the two nights I've paid in two weeks. They are not flexible at all, customer's needs meant nothing to them. I would not recommend to stay in this hotel unless you are very sure that you could stay the entire booking time. Otherwise, their penalty is readily available for you. I normally do not like to leave any comments on hotels, but I was surprised by the lacking customer orientated hotel with the brand of Crown Plaza. I am not sure I would trust the name of Crown Plaza as I used to! There are plenty choices out there.
Stayed 1 night in Nov 2024