2/10 Terrible
Todd
Business traveller
26 Sept 2024
Disliked: Staff & service, amenities
I checked in. After about 10 minutes of setting up my room I decided to take a shower — as I have a dirty job. No hot water! I called the front desk and was told that he should have mentioned that to me! If he would have done that upon check in I would NOT stayed there. He told the next shift front desk person that he told me there was no hot water upon check-in LIAR! I was also told that I would hear from a manager or assistant manager. Passing the buck as I will never hear from anyone. I want full compensation for a night without hot water as I had to microwave wet towels to try to clean myself. Absolute terrible customer service and a front desk staff that lies. UNACCEPTABLE!!!
Todd
Stayed 1 night in Sep 2024