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Room type Options Nightly price Book
Metropolitan Studio Park View
72 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premier King Sea View
Room with view
60 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin City View
Room with view
60 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Sea View
Room with view
60 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King Sea View
Room with view
60 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King City View
Room with view
60 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier King City View
Room with view
72 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite
Room with view
75 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Metropolitan Studio Bay View
72 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ambassador Suite
Room with view
261 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Raffles Suite
Room with view
159 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Nanshan with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Raffles Shenzhen, you'll be centrally located in Shenzhen, within a 10-minute drive of Happy Coast and Window of the World. This luxury hotel is 8.3 mi (13.4 km) from Shenzhen Safari Park and 11 mi (17.8 km) from Huanggang Border Crossing.

Make yourself at home in one of the 168 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy Japanese cuisine at Kokoni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 13455 square feet (1250 square meters), including conference space. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 168
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 3
  • Conference space size (feet) - 13455
  • Conference space size (meters) - 1250
  • Number of indoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Free grocery shopping service
  • Terrace
  • Electric car charging station
  • Water dispenser
  • Lockers available
  • Couples/private dining
  • Proposal/romance packages available
  • Reception hall
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Parking

Free self parking

Room Amenities

Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Individually decorated
  • Pillowtop mattress
  • Pillow menu
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kokoni - This theme restaurant specializes in Japanese cuisine and serves dinner only.

Raffles Patisserie - This café serves light fare only. Open daily.

RUI Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.

Sky Café - This beachfront buffet restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Yun Jing - This beachfront theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Things to do

  • Bicycle rentals on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 466.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Cash or credit card deposit required

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Raffles Shenzhen Hotel
  • Hotel Raffles Shenzhen Shenzhen
  • Shenzhen Raffles Shenzhen Hotel
  • Hotel Raffles Shenzhen
  • Raffles Shenzhen Shenzhen
  • Raffles Hotel
  • Raffles
  • Raffles Shenzhen Hotel
  • Raffles Shenzhen Shenzhen
  • Raffles Shenzhen Hotel Shenzhen

We should mention

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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