See all properties

Hotel Downtown

4.0 star property

Photo gallery for Hotel Downtown

Interior entrance
Standard Single Room, 1 Queen Bed
Lobby lounge
Lobby sitting area
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
27 Vassil Levski Blvd, Sofia, 1040
  • National Palace of Culture
    ‪6 min walk‬
  • Vitosha Blvd
    ‪7 min walk‬
  • Alexander Nevski Cathedral
    ‪15 min walk‬
  • Sofia (SOF)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Private Bathroom

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double Room, Private Bathroom

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Best Western Plus Bristol Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (684)
The price is NZ$233
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Best Western Plus Bristol Hotel

Hotel Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 191 reviews
Rating 8 - Good. 94 out of 191 reviews
Rating 6 - Okay. 25 out of 191 reviews
Rating 4 - Poor. 11 out of 191 reviews
Rating 2 - Terrible. 7 out of 191 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
OK hotel but not great services
On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one
Stayed 4 nights in Dec 2024

6/10 Okay

Peter, Singapore

Business traveller, Travelled with partner
No heating or air conditioning.
Stayed 6 nights in Oct 2024

8/10 Good

Silvio

Stayed 3 nights in Oct 2024

10/10 Excellent

BEATRIZ H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
Stayed 2 nights in Sep 2024

6/10 Okay

Petros

Travelled with group
Liked: Cleanliness, staff & service
OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
Stayed 1 night in Sep 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world comfort- great breakfast
Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
Hotel entry
Breakfast restaurant
Spacious room
Stayed 3 nights in Sep 2024

4/10 Poor

KYRIAKOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? NO WAY!!!!!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katarzyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
Stayed 2 nights in Aug 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staffs are very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and nice staff, but could be better overall
Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular.
Stayed 1 night in Aug 2024

8/10 Good

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, amenities
Beautiful view over the city of Sofia from a nice attractive room.
Stayed 1 night in Jun 2024

8/10 Good

Laura

Liked: Cleanliness, room comfort
Good location, need more attention to details
The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roland

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests.
Stayed 1 night in Jun 2024

8/10 Good

Yong Ngiap

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient near city
Stayed 4 nights in Apr 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed.
Stayed 6 nights in May 2024

8/10 Good

Yong Ngiap

Business traveller
Liked: Property conditions & facilities, room comfort
Location was convenient with lots of eateries around and within walking distances
Stayed 6 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and stylish had a lovely room, staff were friendly and helpful
Stayed 2 nights in Mar 2024

8/10 Good

Declan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Amadeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in the city center, with an friendly staff.
Stayed 6 nights in Oct 2023

10/10 Excellent

Rembert, gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price.
Stayed 3 nights in Aug 2023