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Hilton Sorrento Palace

4.0 star property

Photo gallery for Hilton Sorrento Palace

Exterior
Point of interest
Junior Suite, 1 King Bed, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Piazza Tasso
    ‪11 min walk‬
  • Sorrento Beach
    ‪19 min walk‬
  • Baths of Queen Giovanna
    ‪8 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪100 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

View from room

Superior Room, 2 Single Beds

  • 23 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 15 sq m
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 45 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Triple Superior Garden view

Triple Superior Garden view

Triple Superior Garden view

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Living area

Superior Triple Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite Garden

Suite Garden | Living area

Suite Garden

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Triple Room, Sea View

Executive Triple Room, Sea View

Executive Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed (Surya)

Suite, 1 King Bed (Surya) | Bathroom

Suite, 1 King Bed (Surya)

  • 110 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Family Triple Room, Garden View

Family Triple Room, Garden View

Family Triple Room, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Sorrento

With a stay at Hilton Sorrento Palace in Sorrento, you'll be 1.1 mi (1.8 km) from Sorrento Beach and 2.3 mi (3.6 km) from Baths of Queen Giovanna. .This family-friendly resort is 15.2 mi (24.4 km) from Pompeii Archaeological Park and 29.9 mi (48.1 km) from Naples National Archaeological Museum.
View more Resorts in SorrentoOpens in a new window

What's nearby

  • Corso Italia - 11 min walk - 0.9 km
  • Piazza Tasso - 11 min walk - 1.0 km
  • Sorrento Lift - 15 min walk - 1.3 km
  • Sorrento Beach - 19 min walk - 1.4 km
  • Baths of Queen Giovanna - 8 min drive - 3.7 km

Getting around

  • Sorrento Station - 12 min walk
  • Naples Intl. Airport (NAP) - 100 min drive

Restaurants

  • ‪Ristorante Garden - ‬7 min walk
  • ‪Bar Veneruso - ‬10 min walk
  • ‪Manneken Pis - ‬8 min walk
  • ‪Antica Salumeria Gambardella - ‬8 min walk
  • ‪Cafè Latino - ‬8 min walk

About this property

Hilton Sorrento Palace

Luxury resort with 2 restaurants connected to the convention center in Sorrento
Hilton Sorrento Palace offers 328 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 328 air-conditioned rooms featuring minibars and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this Mediterranean resort include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite at Happyssimo Lounge & Resta, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sorrento? This resort has 90352 square feet (8394 square meters) of space consisting of a conference center and 24 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Happyssimo Lounge & Resta - Onsite theme restaurant. Reservations are required.
Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.
Sorrento Restaurant - Onsite fine-dining restaurant. Open select days.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Street parking available
  • Parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Happyssimo Lounge & Resta
  • L'agrumeto barbecue and m
  • Pagoda Pool Bar
  • Sorrento Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Playground
  • Private wine tours
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (90,352 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to March 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 50 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sudip, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is sprawling and the rooms are spacious. Sorrento city center is about 20 mins walk.
Stayed 2 nights in Nov 2024

6/10 Okay

Greg

Stayed 2 nights in Nov 2024

8/10 Good

MITRA, Vancouver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. Didn't have coffee maker in room though.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay with decent value for the money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arleigh, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jade

Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
pretty view. frescos nice on walls..walkable to town
Stayed 6 nights in Sep 2024

10/10 Excellent

carrie

Stayed 3 nights in Sep 2024

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The buffet was cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We had the wonderful experience. Daniel was amazing in arranging our family and assisting us as needed despite our complex requests.
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, staff was professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Philomena

Stayed 3 nights in Sep 2024

10/10 Excellent

Calvin, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the perfect location within walking distance to restaurants and shopping. The hotel also had free breakfast and options for onsite dining.
Stayed 5 nights in Sep 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The hotel seems to be a bit much for Sorrento, Italy, And to me was too Americanized. The food was very average for Italy. Breakfast was spectacular, but I couldn’t find a good cup of coffee. All the coffee wasn’t good. Also, another turn off was the smell in the hallway outside our room. I think it’s a cleaning product odor, combined with the heat from the sun, and poor ventilation in the area. Otherwise it was nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos and description of this location are completely false. The pool was locked up with a chain. The halls and areas were empty and not inviting at all, the front desk person who checked us in was rude and not helpful. The whole thing was terrible. For the rate and expected experience, this should have been way better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, very comfortable bed and spacious room. Facilities beautiful. Quick and easy check in
Stayed 2 nights in Sep 2024

10/10 Excellent

ANAS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing amenities, gorgeous view. Close to city center. Very clean. Wish I had more time there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana, Whitchurch-Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amer, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Mandy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Customer service at both the front desk and breakfast area was disappointing. Hotel rooms very outdated and not a 4 star hotel!
Stayed 4 nights in Sep 2024

4/10 Poor

Nathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024