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Staff were amazing, we took our dog with us and they had provided a food and water bowl and a may for him to sleep on, plus the grounds were a great place to walk our dog. It had underground charging facility, which allowed for a full charge overnight.
Excellent staging point for the ferries - whether Bilbao or Santander.
Basic rooms but clean an adequate. Ours had 2 fold down bunk beds so ideal for families.
Food - both dinner and breakfast, are excellent and sensibly priced.
We've stayed before and will stay again.
The hotel had character and was unusual interior design but pleasant . Receptionist in arrival could have been more welcoming . Rest if staff were excellent. Our room was good but Odear you could hear the people in the next rooms very clearly and when they used bathroom it was as though they were using ours so rooms could do with better sound proofing. But we had a pleasant stay and would stay again as very convenient to break our journey to Santander.
Hotel itself is nice and clean. Rooms are way too hot and air conditioner doesnt work. Window only opens a tiny bit, so you cant get air from outside. The hotel used giant flood lights in the car park to illuminate the building which makes it impossible to sleep. If the goal of a hotel is to provide a restful sleep for guests, this one misses the mark completely.
The car chargers are in the basement so need to pay for locked parking to access. Although new ones outside are in the process of being installed. App seems to work for Spain residence only not UK. But hotel used their app to give me a complimentary charge as i paid for carpark 19.50 euros.
A little out on a limb but super gardens and whilst between motorways the hotel is well soundproofed.
15 minutes drive from beautiful Burgos and ideally positioned for motorways to travel to/from Santander.
The hotel is friendly and the bedrooms finished to a super standard even down to the big white fluffy towels.
Popular with coach parties (and there was a wedding when we stayed) but the hotel cater for the groups remarkably without affecting service and standard to other guests.
Electric Vehicle charging available and new banks of Iberdrola stations soon to be unveiled.
Another plus for us is that the hotel is dog friendly so our much loved girl could stay too.
This hotel is a convenient stopping over pojnt when we travel from the UK to southern Spain. There is a good area at the side of the hotel where the dogs can let off steam. However, on our last two stays there has been a lot of rubbish on the grassy area, which spoils the overall experience. Natalia on reception was top notch!