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Hampton Inn & Suites Springfield/Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Reception
40-inch LCD TV with premium TV channels, TV
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
851 East Columbus Ave, Springfield, MA, 01105
  • Naismith Memorial Basketball Hall of Fame
    ‪7 min walk‬
  • MGM Springfield
    ‪9 min walk‬
  • MassMutual Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

  • City view
  • 39 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is NZ$424
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Holiday Inn Express Springfield Downtown by IHG

About the area

Springfield

With a stay at Hampton Inn & Suites Springfield/Downtown, you'll be centrally located in Springfield, within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. .This hotel is 0.5 mi (0.7 km) from Titanic Museum and 1.5 mi (2.5 km) from Springfield Armory.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 7 min walk - 0.7 km
  • MGM Springfield - 9 min walk - 0.8 km
  • Titanic Museum - 9 min walk - 0.8 km
  • MassMutual Center - 14 min walk - 1.2 km
  • Springfield Armory - 2 min drive - 2.5 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Max's Tavern - ‬8 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel with free breakfast, a quick walk to Naismith Memorial Basketball Hall of Fame
Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms, featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Springfield/Downtown. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Springfield? This hotel has facilities measuring 549 square feet (51 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

BYRON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Love it
Stayed 1 night in Dec 2024

8/10 Good

Theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we did not check in until late due to our travel time. The staff was very friendly and helpful at check in. The hotel seemed clean and well kept.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
It was great! The staff was very friendly and helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was gr8!
Stayed 1 night in Dec 2024

10/10 Excellent

Feliza, Cherry Hill

Travelled with partner
Very clean, breakfast is ok, the usual, room is roomy and clean
Stayed 1 night in Dec 2024

6/10 Okay

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

James. Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the peace of mind and respect.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very formidable
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Minor repairs - small things you think people can’t notice - stained ceilings, peeling wallpaper
Stayed 1 night in Dec 2024

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, amenities
It was a decent stay. The room was not as nice as the pictures online and the shower had cracks in it. The staff was okay but nothing great other than the housekeeper who was very pleasant. I would stay again but would also look for a better option first.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to find this location!
Hotel was lovely, enjoyed our stay here and will definitely return!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Ben, EUGENE

Travelled with pets
Disliked: Amenities
Post pet fees on line
Stayed 1 night in Nov 2024

10/10 Excellent

Devan

Stayed 1 night in Nov 2024

8/10 Good

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a hole in the wall opposite the bathroom door the size of a quarter
Stayed 2 nights in Nov 2024

10/10 Excellent

Elaine

Travelled with partner
Property was great. I don’t know why I was charged $100 more than price I was told online.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!! I recommend this one!!!
Very clean, quiet, friendly staff, smell good too in the room. Great maintenance 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Convenient location with good facilities and good breakfast
Stayed 1 night in Nov 2024