Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout curtains
Property amenity
Lobby sitting area
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • Dr. Seuss National Memorial
    ‪3 min walk‬
  • MGM Springfield
    ‪5 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 28.00 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds (Addl Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Springfield

Holiday Inn Express Springfield Downtown, an IHG Hotel is centrally located in Springfield, a 3-minute walk from MassMutual Center and 12 minutes by foot from Paramount Theater. .This hotel is 0.7 mi (1.1 km) from Naismith Memorial Basketball Hall of Fame and 0.7 mi (1.2 km) from Springfield Armory.

What's nearby

  • MassMutual Center - 3 min walk
  • MGM Springfield - 5 min walk
  • Springfield Armory - 15 min walk
  • Naismith Memorial Basketball Hall of Fame - 15 min walk
  • Titanic Museum - 2 min drive

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬8 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Baroque Springfield hotel in Metro Center with free breakfast
Holiday Inn Express Springfield Downtown, an IHG Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Springfield Downtown, an IHG Hotel. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1004 reviews" "
Rating 8 - Good. 238 out of 1004 reviews" "
Rating 6 - Okay. 58 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and quiet, and the staff were friendly and helpful. Easy walking distance to restaurants, supermarket, and other shopping. I never felt uneasy walking around downtown Springfield, even at night. Quick access to interstates, both N-S & E-W. If you're a fan of casinos, the MGM Springfield is a one minute walk from the hotel. The parking lot is a short block away from the hotel and is well-lit. I would recommend this hotel. Next time I travel to the Springfield area, this is where I'll stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat guest
Comfortable rooms with nice beds. The breakfast is great, especially when traveling as a family. This was my second stay here and the only disappointment was I never had more than luke warm water in the shower at night and in the morning. I never called the desk to ask why.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it for my parents and they loved it specifically the breakfast options.
Stayed 1 night in Oct 2024

10/10 Excellent

julissa, Amityville

Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Springfield Stupendous
Great experience In Springfield. Close to casino with many restaurants in walking distance.
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday
Birthday weekend with my husband.
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great as usual since my last stay at this property
Stayed 1 night in Oct 2024

10/10 Excellent

Anne-Marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The front desk helpers were wonderful, the facilities were comfortable and the breakfast had so many choices, both hot and cold!!
Stayed 4 nights in Aug 2024

2/10 Terrible

SHAHIR

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not in a safe area. My belongings in the car was robber after parking in the holiday inn parking lot. After hearing about this incident from me, the staff was very unconcerned about this incident. I will never go back to this place again.
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Stayed 1 night in Oct 2024

10/10 Excellent

Meki

Stayed 1 night in Sep 2024

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, amenities
The pool water leaks out into the main hallway.
Stayed 3 nights in Jul 2024

10/10 Excellent

Clarence

Stayed 1 night in Sep 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed, quiet, friendly staff. We will stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location down town, nice breakfast and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Taneisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024