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Hotel UMass

2.5 star property

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Coffee/tea maker
37-inch LCD TV with cable channels, TV, iPod dock
Lobby sitting area
Standard Room, 1 Double Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    ‪1 min walk‬
  • Mullins Center
    ‪4 min walk‬
  • Amherst College
    ‪3 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Amherst

With a stay at Hotel UMass in Amherst, you'll be steps from University of Massachusetts Amherst and a 3-minute drive from Amherst College. .This hotel is 0.2 mi (0.3 km) from Mullins Center and 1 mi (1.7 km) from UMass Fine Arts Center.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • Mullins Center - 4 min walk - 0.4 km
  • Amherst College - 3 min drive - 2.7 km
  • Elements Hot Tub Spa - 4 min drive - 3.1 km
  • Emily Dickinson Museum - 4 min drive - 3.2 km

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Worcester Dining Commons - ‬8 min walk
  • ‪Berkshire Dining Commons - ‬17 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪The Blue Wall - ‬4 min walk
  • ‪Hampshire Dining Commons - ‬14 min walk

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Make yourself at home in one of the 113 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.
Grab a bite to eat at The Commonwealth, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 6.00 per night)

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Commonwealth
  • People's Organic Coffee

Things to do

  • Access to nearby health club

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Luggage storage
  • No housekeeping

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 951 reviews
Rating 8 - Good. 265 out of 951 reviews
Rating 6 - Okay. 90 out of 951 reviews
Rating 4 - Poor. 33 out of 951 reviews
Rating 2 - Terrible. 28 out of 951 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ling

Overall it’s a good 3-day stay. When I requested 2-hour extension for th checking out, a lady replied coldly: no extension possible. I can understand and it’s okay but you may always have a better attitude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stay
It was a wonderful experience. I was attending the Mass Farm bureau conference. Staff were amazing, room was great, food was great and easy to navigate
Stayed 2 nights in Dec 2024

2/10 Terrible

Sean

Stayed 1 night in Nov 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Need better breakfast optons.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jian

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Damodharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply love it
Stayed 1 night in Dec 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were really nice and clean, and the staff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience, definitely recommend, but parking was confusing and we ended up paying too much. Instructional signs were only in one location, and when we got to that point, it was too late.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Stayed 1 night in Nov 2024

6/10 Okay

Hillary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room. Very clean and bed was very comfortable. The one issue we had was that you could not control the room temperature. We would have preferred it to be a little cooler. We were traveling in the Fall so heat was on but when we sleep we keep our room cooler.
Stayed 1 night in Nov 2024

10/10 Excellent

Cary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Room was lovely. The only complaint was that we could not control the room temperature. It was set to 70 which for most people would be fine but we prefer it a little cooler.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient on campus hotel. Just like a regular hotel. Highly recommend
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th friends reunion
This was a 50 year reunion trip for five girlfriends that met as Freshman at UMass in 1974. We had a great time reminiscing and touring the campus and stayed overnight in the hotel which got us all rooms on the same floor. The rooms were very comfortable and the breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Emoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024