With a stay at Castillo Real Resort Hotel in St. Augustine, you'll be by the ocean, just steps from St. Augustine Beach and a 5-minute drive from Anastasia State Park. .This hotel is 3.2 mi (5.2 km) from St. Augustine Lighthouse & Maritime Museum and 5 mi (8 km) from Flagler College.
What's nearby
St. Augustine Beach - 2 min walk - 0.2 km
St. Johns County Ocean Pier - 9 min walk - 0.8 km
Anastasia State Park - 5 min drive - 4.8 km
St. Augustine Lighthouse & Maritime Museum - 6 min drive - 5.2 km
St. George Street - 10 min drive - 8.6 km
Getting around
St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive
Restaurants
Starbucks - 3 min drive
McDonald's - 3 min drive
Salt Life Food Shack - 11 min walk
Sunset Grille - 5 min walk
Beachcomber Restaurant - 11 min walk
About this property
Castillo Real Resort Hotel
Art Deco hotel with a 24-hour front desk and an outdoor pool
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
An outdoor pool and a hot tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a hot tub. This Art Deco hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Uncovered self parking on site (USD 10.65 per day)
On-site parking includes off-street options
Things to do
Outdoor pool
A hot tub
Family friendly
DVD player
Microwave
Outdoor pool
Fridge
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Housekeeping (on request)
Multilingual staff
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Bathroom
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
32-inch flat-screen TV
TV channels
DVD player
Premium channels
Food and drink
Coffee/tea maker
Microwave
Fridge
More
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from July 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
Front desk
Hallway
Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Payment types
Important information
Optional extras
Uncovered self parking fee: USD 10.65 per day
Rollaway bed fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member
Castillo Real Resort Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was under construction and myself or my friends who also stayed there were not made aware. The rooms seemed incomplete and had little water pressure. Work was started early in the morning (for obvious reason) but again, if I was aware I would have gone elsewhere. The workers used the luggage carts to carry title and other material leaving none for guest to use.I would not recommend staying here until the construction is done.
This renovation for the room we were given was not even completed. It was dirty. We actually cleaned it by asking the cleaning lady for a rag and cleaner. The guy that was there when we checked in on Thursday was very hard to understand. He spoke way too fast and he could have had a better attitude. To top it off they charged my credit card twice for my stay which I have not resolved yet.
European style. Comfortable and amazingly quiet under the circumstances. Will be nice once reconstruction is complete. Resturant not aavailable. Exercise room not available, no sitting in the lobby,
Dean
Stayed 4 nights in Nov 2024
2/10 Terrible
Kenneth
7 Dec 2024
Did not have a room for us. Had to rind other hotel at last minute.
The property is currently under renovation. But our room was lovely and spacious and quiet at night when we would return. The pool was open and looked nice but the weather was too cool for it. It is extremely close to the beach. Room has fridge and microwave which was handy. Plenty of things in the area and was quiet at night. The old historic area is an a 10-12 min drive away. The staff was friendly. Rhonda was helpful and great. The price was cheaper than other hotels in the area which is prob because of the renovations. It saved us $ and we were happy with our stay. Plenty of parking which is $10 a day. Can’t wait to see what it will look like after it’s all done.
Great place. Friendly staff. Renovations will make it even better. We stayed while the place was under major renovations, which caused some inconveniences. Overall good though. It
No lighting whatsoever in the bathroom. Just a plug in lamp!!! No way to see to do hair or makeup. So odd. Very poor quality renovations. Light swiches didnt even control the lights- we had to inscrew and screw in bulb to turn main wall light on and off. Only barely lukewarm water in shower. We shivered. When we told the staff how bad it was they only gave us $10 off!!
The staff were very nice and accommodating. They were going through renovations so it was dusty and not as clean as it normally would’ve been. I was interested in the restaurant inside but it was closed. I just wished a notification was sent before we arrived. The view from our balcony (3rd floor) was amazing. Honestly, once renovations are complete my husband and I would love to stay again to check them out at full potential.
Courtney
Stayed 4 nights in Nov 2024
4/10 Poor
Aurea
Travelled with partner
4 Dec 2024
Liked: Cleanliness
Disliked: Amenities
We weren’t advised that it was under construction until we paid for the room. The front desk staff the night of check in was a bit rude, and there was a lot of commotion about 2 am in the hall where it seemed that the neighbors were looking to fight as there was banging on a door, then upon the person opening someone in the hall told someone else to beat his a$$ and the arguing continued for a few hours.
This property is under renovation. No much facility for garbage disposal, water pressure is very very low, less light fixtures, no welcome/complimentary water or no coffee/breakfast area. Bathroom is missing soap stand, limited towels. Price was very high compared to what all missing facilities.
IAs much as I understand the property was undergoing renovations - the room itself was "renovated" and was terrible. The workmanship was sloppy. The shower was lukewarm and no pressure. The bedsheets were stained. I hope Hilton will come and see the place before they put their stamp on this being a Hilton Hotel.