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The Ritz-Carlton, St. Thomas

5.0 star property

Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Lobby
Couples treatment room(s), steam room, body treatments
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Housekeeping
  • Spa
  • Room service

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Cowpet Bay
    ‪5 min walk‬
  • Secret Harbour Beach
    ‪3 min drive‬
  • Sapphire Beach
    ‪11 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪29 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 3 Bedrooms

  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

55-inch LCD TV with cable channels, TV

Club Suite, 2 Bedrooms

  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed with Sofa bed

  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

St. Thomas

When you stay at The Ritz-Carlton, St. Thomas in St. Thomas, you'll be on the beach, a 3-minute drive from Secret Harbour Beach and 10 minutes from Bolongo Bay. .This beach resort is 2.4 mi (3.9 km) from Sapphire Beach and 9 mi (14.5 km) from Trunk Bay.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Cowpet Bay - 5 min walk - 0.4 km
  • Secret Harbour Beach - 3 min drive - 1.9 km
  • Secret Harbor - 3 min drive - 1.9 km
  • Lindquist Beach - 11 min drive - 4.4 km
  • Sapphire Beach - 11 min drive - 3.9 km

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury resort on the beach, with 2 outdoor pools
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 180 guestrooms featuring LCD televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. This Mediterranean resort also features concierge services and wedding services.
Grab a bite at Alloro, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This resort has 4 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Alloro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bleuwater - This restaurant serves breakfast only. Open daily.
Coconut Cove - This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Sails Beachside - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and public transport

  • Secured uncovered valet parking on site (USD 40 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-46 for adults and USD 11-27 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 46 for adults, and USD 11 to 27 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 363 reviews
Rating 8 - Good. 60 out of 363 reviews
Rating 6 - Okay. 45 out of 363 reviews
Rating 4 - Poor. 26 out of 363 reviews
Rating 2 - Terrible. 24 out of 363 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great. I went a few times between 2008-2010. I thought the property was more enjoyable then, but more dining options were available and there wasn’t as much noise. I had a club oceanfront room. The view was great, but the golf cart transportation service was right below us. Gas powered and loud. Those are the negatives. Positives of the resort begin with the pool. I spent most of my time there. Great to hang out with and look out at the water in the infinity pool. I rented a cabana daily. Service was amazing. Poolside food was great. A cabana isn’t needed to enjoy the experience though. The restaurants were mostly being renovated, but the food available was expensive but good. The club food was good/convenient. Morning coffee overlooking the water is fantastic. There is a boating experience that picks you up right on the beach for a day trip to explore the islands. The price isn’t terrible for the Caribbean. I have read negative things about staff, but I did not have a single problem with them. I’ve experienced much worse at higher class hotels. I also read cleanliness issues. I noticed a little bit of wear and tear from weather, but nothing that is not expected. This is a Caribbean resort that experiences unpredictable weather. It is not easy to maintain to perfection. There were many activities on the island. Shopping and adventure activities. Keep in mind that they are mostly a 20-30 min ride each way, but easy and fair priced transportation is very easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yi

Travelled with group
Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service and only one restaurant option for dinner.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Renell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

2/10 Terrible

charles

Disliked: Amenities
We arrived Friday afternoon and we were so looking forward to seeing the facility. There was construction on the beach bar area, rocks in the beach so you couldn’t walk without shoes. Because of construction they only had one restaurant open that was restricted in times and menu. There were ants all over crawling into makeup brushes and personal items. We stayed only one night and left. Found a Weston that was brand new and beautiful. Charles Tomeo MD
Stayed 4 nights in Oct 2024

6/10 Okay

Shirley Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Food is very mediocre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 6 nights in Sep 2024

4/10 Poor

Brigette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This Ritz Carlton was much different than any other service wise.. it lacks a lot of good amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge. The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

james douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is excellent for day trips to st john.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was exceptional, the property grounds were well maintained. Our stay was wonderful and extremely relaxing
Stayed 4 nights in Aug 2024

8/10 Good

eldar

Liked: Amenities
Good
Stayed 5 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024