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Best Western Plus St. Louis West-Westport

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Lobby
Seasonal outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    ‪18 min walk‬
  • SSM Health Rehabilitation Hospital
    ‪6 min drive‬
  • Hollywood Casino Amphitheatre
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham St. Louis Westport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.6 out of 5, Good, (1006)
The price is NZ$171
for 1 room
includes taxes & fees
16 Feb - 17 Feb
La Quinta Inn & Suites by Wyndham St. Louis Westport

About the area

Maryland Heights

With a stay at Best Western Plus St. Louis West-Westport, you'll be centrally located in Maryland Heights, a 2-minute drive from Westport Plaza and 6 minutes from Hollywood Casino Amphitheatre. .This hotel is 10.4 mi (16.7 km) from Washington University in St. Louis and 10.9 mi (17.6 km) from Forest Park.

What's nearby

  • Westport Plaza - 18 min walk
  • Hollywood Casino Amphitheatre - 6 min drive
  • St Charles Convention Center - 8 min drive
  • Ameristar Casino St. Charles - 9 min drive
  • Hollywood Casino - 9 min drive

Getting around

  • Lambert East Terminal Station - 13 min drive
  • Kirkwood Station - 16 min drive
  • St. Louis Lambert Intl. Airport (STL) - 9 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Syberg's Dorsett - ‬6 min walk
  • ‪Westport Plaza - ‬3 min drive
  • ‪St Louis Bread Company - ‬17 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Plus St. Louis West-Westport

Hotel with free breakfast, near Westport Plaza
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Meet other guests and eat at the complimentary reception. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs work
3 night stay. 1st room the tv didnt work. 2nd room the deadbolt got stuck so the door would not close.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out
Stayed 3 nights in Oct 2024

8/10 Good

C L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property charged a deposit which I was not aware was going to be charged. So far it has not been refunded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property. Courteous and polite staff!!
Stayed 1 night in Oct 2024

6/10 Okay

Craig

Liked: Cleanliness
TV did not work, and the bathroom smelled like sewer gas.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floor was sticky, back of desk chair had dirty stain, room cleaning not done though specifically asked, card keys canceled after first night.
Stayed 2 nights in Oct 2024

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness
Tv not functioning and a/c not functioning properly
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep coming back.
Easy check in. Breakfast had a variety. Have stayed here multiple times.
Stayed 1 night in Oct 2024

10/10 Excellent

DaVona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in took quite a while. I was told I was accidentally refunded a $50 charge and was asked to look up my credit card from my phone to see if I could see the refund. I was actually charged an additional $50, but was told it wouldn't go through and that I could stop by the front desk the following day to be sure. I did just that and was reassured I was not overcharged. I ended up being overcharged and had to call corporate to get a refund - just took extra time out of my day, sort of a nuisance. I also tried calling the hotel directly after the charge actually went through and I could not reach the hotel desk. Our room smelled like urine. If we kept the bathroom door closed, it wasn't too bad. But being inside the bathroom was almost unbearable. The floor was dirty. The door deadbolt would not work. The TV was not easy to use and we struggled finding the guide. Several channels came up as not available. The gym was decent but there were no antiseptic wipes or cleaners to clean the equipment with. The breakfast was okay and there was free filtered water. We were only staying overnight to be close to a nearby facility the next morning, otherwise I would have asked to move rooms. I debated between this and another hotel. I went with this one just because it was cheaper. I would have paid more for a cleaner and less messy experience for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeisha

Liked: Amenities
GOOD STAY
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeisha

Liked: Amenities
GREAT STAY
Stayed 1 night in Oct 2024

4/10 Poor

Sam

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. We used to stay there every concert trip. But new ownership, not to great anymore. We had stayed 2 times after new ownership and it was just horrible for us. We never had any trouble with getting a clean room before new ownership. So we did give it a shot. But it just didn’t work out for us.
Stayed 1 night in Sep 2024

6/10 Okay

Shelia

Business traveller
Disliked: Amenities
Fine for a one-night stay. Neither the best or worse motel I've used. Price was fair. But felt like a "inexpensive attempt" to make it better.
Stayed 1 night in Oct 2024

8/10 Good

Adam

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

MARCOS AURELIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Check-in took forever for no reason, bedroom wasn’t clean and breakfast was horrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

2/10 Terrible

JANNA

Disliked: Cleanliness, property conditions & facilities
The suite was filthy, horrible smells, stains on the furniture and trash. The curtain was broke. Won’t stay there again. The attendant was understanding and helpful and reversed the charges.
Stayed 1 night in Oct 2024

4/10 Poor

marcela

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need updated badly
When I arrived the front desk said I had to pay a 50 dollar hold on my card which I have never had to do before they said it just started this week no notice then my room was horrible very outdated no furniture the furniture that was there was old and dirty couch orange with foot prints on it the bedroom tv was broke sound no picture called front desk he said he couldn’t do anything my visit was very sad I wasted money whole hotel needs updated badly
Stayed 1 night in Oct 2024

8/10 Good

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice room. Neighborhood was okay
Stayed 1 night in Jul 2024

2/10 Terrible

Ranjit

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Washroom exhaust fan was not working. Ironing broad broken. No regular tea bags available all three days Worse breakfast quality. Same breakfast in 2 days row. Drinking cold water was not available in the breakfast area. Room was not cleaned till 4 to 5 pm
Stayed 3 nights in Oct 2024

10/10 Excellent

Randy

Stayed 1 night in Oct 2024

6/10 Okay

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Generally was a 5 star experience/ Only negatives was TV went black while watching ball game and checkout person was not to interested in giving me receipt. Now see second charge from them has posted to my card and did not use anything in room so will have to contact for reason
Stayed 1 night in Oct 2024