2/10 Terrible
Mia
23 Sept 2024
Disliked: Cleanliness, property conditions & facilities
We were placed in a room initially with a broken refrigerator, damp carpet, and a broken remote. We were then moved to a room that was under construction. There was a towel and a dirty toothbrush outside the room door. We were then moved to a 3rd room. This room was so damp, hot, and humid: the entire room smelled of mildew. Sitting on the furniture made your clothes wet. The AC either didn’t work at all, or was barely functional, as it was very hot. There was mold in all of the vents as well as all the restroom ceilings in each room we were placed in. When we decided not to stay there and request a refund, we were mysteriously charged 81$ for no apparent reason. (The manager couldn’t even find out why we were charged this) we requested a refund via Expedia and the service was wonderful on their end. The person who spoke to the Expedia representative told her “there wasn’t anything wrong with the third room.” Absolutely the worst place I’ve ever stayed. Do not recommend unless you thoroughly enjoy mold.
Mia
Stayed 2 nights in Sep 2024