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Sofitel Marseille Vieux Port

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Marseille Vieux Port

Couples treatment room(s), sauna, hot tub, steam room
View from property
View from room
View from property
Food court

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
36 Boulevard Charles Livon, Marseille, Bouches-du-Rhone, 13007
  • Pharo Palace
    5 min walk
  • Catalan Beach
    6 min walk
  • Old Port of Marseille
    11 min walk
  • Marseille (MRS-Marseille - Provence)
    21 min drive

Room options

View all photos for Superior Room, 1 Queen Bed (Fitness and Sofitel Spa)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Queen Bed (Fitness and Sofitel Spa)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Queen Bed, Balcony, View

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Fitness and Spa Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds (Fitness and Spa Access)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, View (Opera Suite)

Suite, 1 King Bed (Opera Suite)

Suite, 1 King Bed, View (Opera Suite)

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, View (Fitness and Sofitel Spa)

Luxury Room, 1 Queen Bed (Fitness and Sofitel Spa)

Luxury Room, 1 Queen Bed, View (Fitness and Sofitel Spa)

  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Terrace, View (Fitness and Sofitel Spa)

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Terrace, View (Fitness and Sofitel Spa)

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Marseille

With a stay at Sofitel Marseille Vieux Port, you'll be centrally located in Marseille, a 2-minute drive from Old Port of Marseille and 5 minutes from Velodrome Stadium. .This family-friendly hotel is 5.4 mi (8.7 km) from Marseille Provence Cruise Terminal and 2.5 mi (4 km) from Grand Port Maritime de Marseille.

What's nearby

  • Pharo Palace - 5 min walk
  • Old Port of Marseille - 11 min walk
  • Notre-Dame de la Garde - 4 min drive
  • Museum of European and Mediterranean Civilisations - 4 min drive
  • Grand Port Maritime de Marseille - 6 min drive

Getting around

  • Arenc Euroméditerranée Station - 4 min drive
  • Vieux-Port Station - 15 min walk
  • Marseille - Provence Airport (MRS) - 21 min drive

Restaurants

  • ‪Patisserie Confiserie le Trianon - ‬4 min walk
  • ‪Les Akolytes - ‬6 min walk
  • ‪La Plage - ‬6 min walk
  • ‪Restaurant du Rowing Club - ‬3 min walk
  • ‪Rowing Club de Marseille - ‬3 min walk

About this property

Sofitel Marseille Vieux Port

Luxury Marseille hotel in 7th Arrondissement with 2 restaurants
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 134 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Les Trois Forts, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Marseille? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Les Trois Forts - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Le Carré Bistromanie - This brasserie serves lunch and dinner. Open daily.
Le Dantès Skylounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 32 per night)
  • Valet parking on site (EUR 32 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 31 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Les Trois Forts
  • Le Carré Bistromanie
  • Le Dantès Skylounge

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Films for purchase
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Access to the spa facility is available by reservation only and subject to availability. Guests are required to reserve a time slot at the spa reception.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Self parking fee: EUR 32 per night
  • Valet parking fee: EUR 32 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Hotel Marseille Vieux Port
Sofitel Marseille Vieux Port
Marseille Sofitel
Sofitel Marseille Vieux-Port Hotel Marseille
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Marseille
Sofitel Marseille Vieux Port Hotel Marseille

Sofitel Marseille Vieux Port Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 488 out of 722 reviews" "
Rating 8 - Good. 155 out of 722 reviews" "
Rating 6 - Okay. 50 out of 722 reviews" "
Rating 4 - Poor. 16 out of 722 reviews" "
Rating 2 - Terrible. 13 out of 722 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vlad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

H

Liked: Cleanliness, staff & service, amenities
The reason I didn't rate it high in cleanliness, The pool and the spa definitely need work. There were tiles missing in the spa. I don't think all of the Jets were working. It definitely doesn't look like the spot on the web page. And the outdoor pool had slime all around the water line. I didn't go in because it didn't look like they clean it on a regular basis. In my room the skirt to the bed had spots on it, but the actual bed and sheets were perfectly clean. The bathroom seemed very clean and the towels were amazing!! I was unaware of a deposit required for each night even though I had paid for my room in full. So that was a bit of a surprise and I'm still waiting for the refund on that. The breakfasts were delicious. And the portions for room service are huge!! The food was really good. I had a view of the port with my own terrace. The terrace had two lounge chairs and room for a breakfast table and chairs. That was a nice plus! Overall, it was a really fantastic experience. There was a gentleman that helped me with dinner reservations. Unfortunately, I don't remember his name but he was very helpful and kind and his reservation recommendation was spot on. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I think this hotel is not good for high class visitors but it was acceptable level for general people.
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at the rooftop bar from Breno. Thank you very much for making us feel welcome and your cocktail recommendations. We had delicious breakfasts each morning, and Nour was very friendly and attentive. We cannot wait to come back
Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the Sofitel
Stayed 1 night in Jun 2024

10/10 Excellent

cheung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 star hotel, super service
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are amazing but the “upgrade” they sold us was to a very noisy side of the hotel. We didn’t sleep - it was loud until 5am
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the old port and walkable to restaurants and shops
Stayed 4 nights in Jun 2024

8/10 Good

Laurel

Travelled with family
Not really a 5 star hotel. The main restaurant was fully booked the first night we were there and closed the next two nights. The bar menu was good, but not available on one night. One of our rooms experienced a flood in the shower where the drain was clogged with an incredible amount of hair. Water actually leaked into the next room. No bellman, and lack of expected 5 star service. Other than that, the rooms were comfortable and the location was good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Great unobtrusive service. Will stay there again next time I come to Marseilles
Stayed 2 nights in May 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Excellent hotel, Anna on reception is superb. Greg
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Not great for seniors
Stayed 3 nights in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael S

Stayed 9 nights in Feb 2024

10/10 Excellent

Michelle, Des Plaines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best hotel and staff
Stayed 1 night in Nov 2023

4/10 Poor

shaunalia

Travelled with family
Disliked: Amenities, property conditions & facilities
Given room key that did not work. The entire first floor of rooms smell like raw sewage and then they try to perfume the corridors to get rid of the smell. Had to hold breath from elevators until got inside room and opened windows and then met with the blast of diesel from the trucks lined up in parking lot below.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cathy

Stayed 1 night in Oct 2023

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
The property needs some upkeep.
Stayed 2 nights in Sep 2023

6/10 Okay

danilo

Stayed 4 nights in Aug 2023