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One&Only Cape Town

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One&Only Cape Town

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Rafting
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Sundeck
Presidential Suite | Mountain view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Hot tub
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    1 min walk
  • Greenpoint Market
    19 min walk
  • Cape Town Stadium
    2 min drive
  • Cape Town (CPT-Cape Town Intl.)
    20 min drive

Room options

View all photos for Grand Suite, 1 Bedroom, Marina View

Premium bedding, down duvets, pillow-top beds, free minibar items

Grand Suite, 1 Bedroom, Marina View

  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Island)

Suite, 1 Bedroom (Island)

Suite, 1 Bedroom (Island)

  • 115 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View

  • 123 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Island)

Superior Room, 1 King Bed (Island)

Superior Room, 1 King Bed (Island)

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Island)

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 2 Queen Beds (Island)

  • 73 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View (Marina)

Room, 1 King Bed, Harbour View (Marina)

Room, 1 King Bed, Harbour View (Marina)

  • 63 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View (Marina)

Room, 2 Queen Beds, Harbour View (Marina)

Room, 2 Queen Beds, Harbour View (Marina)

  • 63 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Room, 1 King Bed, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Room, 2 Queen Beds, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Room, 1 King Bed, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Room, 2 Queen Beds, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (Island)

Premium bedding, down duvets, pillow-top beds, free minibar items

Family Suite, 2 Bedrooms (Island)

  • 254 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Grand Suite, 1 Bedroom (Island)

Premium bedding, down duvets, pillow-top beds, free minibar items

Grand Suite, 1 Bedroom (Island)

  • 155 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Premiere)

Premium bedding, down duvets, pillow-top beds, free minibar items

Family Suite, 2 Bedrooms (Premiere)

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, free minibar items

Family Suite, 2 Bedrooms

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite (Table Mountain)

Suite (Table Mountain)

Suite (Table Mountain)

  • 317 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 383 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About the area

Cape Town

With a stay at One&Only Cape Town, you'll be centrally located in Cape Town, within a 5-minute drive of Cape Town International Convention Centre and Cape Town Stadium. .This family-friendly hotel is 1.1 mi (1.8 km) from Cape Town Cruise Terminal and 1.2 mi (2 km) from Long Street.

What's nearby

  • Two Oceans Aquarium - 1 min walk
  • Cape Town International Convention Centre - 2 min drive
  • Cape Town Stadium - 2 min drive
  • Long Street - 2 min drive
  • Cape Town Cruise Terminal - 3 min drive

Getting around

  • Cape Town Station - 8 min drive
  • Esplanade Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 20 min drive

Restaurants

  • ‪Shift Espresso Bar - ‬10 min walk
  • ‪Cooked - ‬3 min walk
  • ‪Bootlegger Coffee Company - ‬10 min walk
  • ‪Ninety One - ‬10 min walk
  • ‪Coco Safar - ‬6 min walk

About this property

One&Only Cape Town

Luxury Cape Town hotel in Victoria and Alfred Waterfront with 2 restaurants
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One and Only Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Rooi, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cape Town? This hotel has 3927 square feet (365 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Rooi - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Nobu - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Isola - This poolside restaurant serves lunch, dinner, and light fare. Open daily.
Vista Bar and Lounge - This lobby lounge serves brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Rooi
  • Nobu
  • Isola
  • Vista Bar and Lounge

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Art gallery
  • Boat tours
  • Full-service spa
  • Outdoor pool
  • Paddleboards on-site
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (3927 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Marina on site
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 2700 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 2700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

One&Only Cape Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 286 out of 341 reviews" "
Rating 8 - Good. 39 out of 341 reviews" "
Rating 6 - Okay. 6 out of 341 reviews" "
Rating 4 - Poor. 6 out of 341 reviews" "
Rating 2 - Terrible. 4 out of 341 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

10/10 Excellent

Gaby, New York

Stayed 1 night in Jul 2024

4/10 Poor

Ermelinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Stayed 3 nights in Mar 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Demetris

Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Stayed 4 nights in May 2024

10/10 Excellent

Cyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this hotel... the location, the staff, the accommodation, the dining, the service... all were world class
Stayed 7 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing customer service I have ever received! Everyone from the front door, the concierge staff to the wait staff! Beautiful property and perfectly appointed rooms! Loved the One and Only..:so aptly named!
Stayed 4 nights in Apr 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
From walking in to leaving. The staff and management were exceptional…
Stayed 2 nights in Feb 2024

10/10 Excellent

Khurelbaatar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotels in CT and it gets pretty busy during conferences.
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel experience simply wonderful! Great location, very friendly and lovely service
Stayed 1 night in Nov 2023

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff great hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher, Milton Keynes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property. Friendly, welcoming and helpful staff. Gold status not recognised until prompted. Despite the breakfast buffet being high quality and huge, the busy breakfast room (with sticky tables) reminds you this is a big hotel. Nobu restaurant superb. Other food only 8/10.
Stayed 4 nights in Sep 2023

10/10 Excellent

eliza, greenwich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Vineeta

Stayed 5 nights in Aug 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the One&Only Cape Town. Perfect location for walking around, food and service were excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Talib

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 6 nights in Jun 2023

10/10 Excellent

Wadha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 1 night in Jun 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Best hotel we stayed in CT, clean and exceptionally luxurious. Would stay again
Stayed 1 night in May 2023

10/10 Excellent

Tembi Theresa

Stayed 1 night in May 2023

10/10 Excellent

Hamed, West Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could tell the staff really cares and take pride in their work. Really enjoyed the lounge - its absolutely breathtaking... beautiful views and great food. A good combination!
Stayed 4 nights in Mar 2023

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Sharon

Stayed 5 nights in Mar 2023