Check-in was easy, and the staff were friendly enough. Breakfast was fine, the typical hotel breakfast fare. That said, the pool and hot tub gave my family pseudomomas folliculitis, which put a damper on our fun. The kids are pretty miserable. Those pools need a professional cleaning. FYI, they charge you a daily "energy reclamation fee" that you can request to be removed from your final bill. The receptionist who checked me in informed me of this when I checked in, but the receptionist who checked me out got a little huffy with me when I requested to have those fees taken off.